The highlighted menus of all the running applications are displayed incorrectly in a Windows Server 2008-based terminal server session

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Article ID: 978927 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You install the Terminal Service server role on a computer that is running Windows Server 2008.
  • You publish a Windows Server 2008 Terminal Services RemoteApp (TS RemoteApp) application on the server. For example, you publish Microsoft WordPad on the server.
  • You configure the color depth to 8 bits per pixel (BPP) in a terminal server session.

    Note The 8 bits per pixel setting can support a maximum of 256 colors.
  • You log on a terminal server session from a remote computer for the first time.
In this scenario, the highlighted menus of all the running applications are not displayed correctly in the terminal server session. Both the color of the menu and the text of the menu are displayed in white. Therefore, you cannot read the highlighted menus.

This issue occurs when you perform one of the following operations:
  • You log on to a terminal server session that has a full desktop for the first time.

    Note This issue does not occur if you log off and then log back on again.
  • You connect to a TS RemoteApp application in a terminal server session.

CAUSE

This issue occurs because the color settings are not applied in the terminal server session. When you log on to a terminal server session that has a full desktop for the first time, the color settings for a user profile are created. However, these settings are not applied until after you log on for the second time.

Note If you never log on to a terminal server session that has a full desktop, the color settings are never applied.

RESOLUTION

Note This hotfix does not address the scenarios where users always specify a program under Start a Program in the Remote Desktop Connection window, or where a program is specified under Initial Program in the RDP-Tcp properties of the Terminal Server.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running Windows Server 2008 or Windows Server 2008 Service Pack 2 (SP2). Additionally, the Terminal Services server role must be installed on the computer.

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 22xxxWindows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Deskadp.dll6.0.6001.2260847,61619-Jan-201022:00x86
Rdpinit.exe6.0.6001.22608177,66419-Jan-201019:58x86
Rdpinit.mofNot applicable1,10401-Apr-200918:57Not applicable
Rdpshell.exe6.0.6001.22608245,24819-Jan-201019:58x86
Rdpshell.mofNot applicable1,10901-Apr-200918:57Not applicable
Tserrredir.dll6.0.6001.2260810,75219-Jan-201022:03x86
Rdpinit.exe6.0.6002.22314177,66419-Jan-201019:51x86
Rdpinit.mofNot applicable1,10403-Apr-200920:49Not applicable
Rdpshell.exe6.0.6002.22314245,24819-Jan-201019:51x86
Rdpshell.mofNot applicable1,10903-Apr-200920:49Not applicable
Tserrredir.dll6.0.6002.2231410,75219-Jan-201022:02x86
Themeui.dll6.0.6001.22608615,93619-Jan-201022:03x86
Themeui.dll6.0.6002.22314615,93619-Jan-201022:02x86
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Deskadp.dll6.0.6001.2260849,66419-Jan-201022:22x64
Rdpinit.exe6.0.6001.22608183,29619-Jan-201020:23x64
Rdpinit.mofNot applicable1,10401-Apr-200916:00Not applicable
Rdpshell.exe6.0.6001.22608271,36019-Jan-201020:23x64
Rdpshell.mofNot applicable1,10901-Apr-200916:00Not applicable
Tserrredir.dll6.0.6001.2260812,28819-Jan-201022:27x64
Rdpinit.exe6.0.6002.22314183,29619-Jan-201020:16x64
Rdpinit.mofNot applicable1,10403-Apr-200920:43Not applicable
Rdpshell.exe6.0.6002.22314271,36019-Jan-201020:16x64
Rdpshell.mofNot applicable1,10903-Apr-200920:43Not applicable
Tserrredir.dll6.0.6002.2231412,28819-Jan-201022:06x64
Themeui.dll6.0.6001.22608688,64019-Jan-201022:27x64
Themeui.dll6.0.6002.22314688,64019-Jan-201022:06x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Deskadp.dll6.0.6001.2260872,70419-Jan-201012:58IA-64
Rdpinit.exe6.0.6001.22608401,92019-Jan-201011:21IA-64
Rdpinit.mofNot applicable1,10401-Apr-200916:01Not applicable
Rdpshell.exe6.0.6001.22608596,48019-Jan-201011:21IA-64
Rdpshell.mofNot applicable1,10901-Apr-200916:01Not applicable
Tserrredir.dll6.0.6001.2260826,11219-Jan-201013:02IA-64
Rdpinit.exe6.0.6002.22314401,92019-Jan-201011:08IA-64
Rdpinit.mofNot applicable1,10403-Apr-200920:43Not applicable
Rdpshell.exe6.0.6002.22314596,48019-Jan-201011:08IA-64
Rdpshell.mofNot applicable1,10903-Apr-200920:43Not applicable
Tserrredir.dll6.0.6002.2231426,11219-Jan-201012:51IA-64
Themeui.dll6.0.6001.226081,065,47219-Jan-201013:02IA-64
Themeui.dll6.0.6002.223141,065,47219-Jan-201012:50IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size3,434
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameX86_36cf2d6a39ad9022ed5c5365fca2f5a2_31bf3856ad364e35_6.0.6001.22608_none_5d1316d46f6a4cc7.manifest
File versionNot applicable
File size723
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameX86_3ece1c9d5f3d40226c8ed36716b0e5e9_31bf3856ad364e35_6.0.6001.22608_none_822428ff0c2c4362.manifest
File versionNot applicable
File size695
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameX86_4aa370d01e618e51df7ac27d033a40f0_31bf3856ad364e35_6.0.6001.22608_none_77fcd6052a61de65.manifest
File versionNot applicable
File size695
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameX86_4bdd8ea5f016c10ffb5e57ca0bd9ef71_31bf3856ad364e35_6.0.6001.22608_none_ab9598f346a309c0.manifest
File versionNot applicable
File size1,034
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameX86_c48c4b2e6fbd7cc8ad3b75660923550b_31bf3856ad364e35_6.0.6002.22314_none_fbaeb7ffba143609.manifest
File versionNot applicable
File size723
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameX86_dc8fbbf1c18ddd432c2e528d3a24dc57_31bf3856ad364e35_6.0.6002.22314_none_456832a3a409aca2.manifest
File versionNot applicable
File size695
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameX86_microsoft-windows-deskadp_31bf3856ad364e35_6.0.6001.22608_none_b03d7a1997a03af3.manifest
File versionNot applicable
File size9,041
Date (UTC)20-Jan-2010
Time (UTC)00:03
PlatformNot applicable
File nameX86_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.0.6001.22608_none_42a1e2a3b577edc9.manifest
File versionNot applicable
File size14,918
Date (UTC)20-Jan-2010
Time (UTC)00:06
PlatformNot applicable
File nameX86_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.0.6002.22314_none_44798377b2a9f982.manifest
File versionNot applicable
File size14,918
Date (UTC)20-Jan-2010
Time (UTC)00:03
PlatformNot applicable
File nameX86_microsoft-windows-themeui_31bf3856ad364e35_6.0.6001.22608_none_85903f0c34978580.manifest
File versionNot applicable
File size40,301
Date (UTC)20-Jan-2010
Time (UTC)00:07
PlatformNot applicable
File nameX86_microsoft-windows-themeui_31bf3856ad364e35_6.0.6002.22314_none_8767dfe031c99139.manifest
File versionNot applicable
File size40,301
Date (UTC)20-Jan-2010
Time (UTC)00:04
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_978faf0d4c0cc9ff6333d928e58a9214_31bf3856ad364e35_6.0.6001.22608_none_ac526ee2ba383610.manifest
File versionNot applicable
File size1,094
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameAmd64_ba4d81490bee981106f9a970b4e7cdec_31bf3856ad364e35_6.0.6001.22608_none_9159abd72f6e7895.manifest
File versionNot applicable
File size1,038
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameAmd64_e13edac96913ea437315efa1f651f166_31bf3856ad364e35_6.0.6002.22314_none_6c1221d3589d1dca.manifest
File versionNot applicable
File size1,094
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameAmd64_eb1eef7414e09578d39a570310819cd1_31bf3856ad364e35_6.0.6002.22314_none_f88d8076f1a74528.manifest
File versionNot applicable
File size1,038
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameAmd64_edeae6847155b28f19a1f3c4e7c21f81_31bf3856ad364e35_6.0.6001.22608_none_2b5151cf1b7cff37.manifest
File versionNot applicable
File size1,038
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameAmd64_ee3b26983bb18367babb81bf55420690_31bf3856ad364e35_6.0.6001.22608_none_c95495ce1f83cad5.manifest
File versionNot applicable
File size1,718
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameAmd64_microsoft-windows-deskadp_31bf3856ad364e35_6.0.6001.22608_none_0c5c159d4ffdac29.manifest
File versionNot applicable
File size9,057
Date (UTC)20-Jan-2010
Time (UTC)00:17
PlatformNot applicable
File nameAmd64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.0.6001.22608_none_9ec07e276dd55eff.manifest
File versionNot applicable
File size14,952
Date (UTC)20-Jan-2010
Time (UTC)00:22
PlatformNot applicable
File nameAmd64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.0.6002.22314_none_a0981efb6b076ab8.manifest
File versionNot applicable
File size14,952
Date (UTC)20-Jan-2010
Time (UTC)00:06
PlatformNot applicable
File nameAmd64_microsoft-windows-themeui_31bf3856ad364e35_6.0.6001.22608_none_e1aeda8fecf4f6b6.manifest
File versionNot applicable
File size40,357
Date (UTC)20-Jan-2010
Time (UTC)00:24
PlatformNot applicable
File nameAmd64_microsoft-windows-themeui_31bf3856ad364e35_6.0.6002.22314_none_e3867b63ea27026f.manifest
File versionNot applicable
File size40,357
Date (UTC)20-Jan-2010
Time (UTC)00:07
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,462
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File name
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_3a6b26d19aa24747a267d7f6a081ea91_31bf3856ad364e35_6.0.6002.22314_none_3daf5671ea5b347e.manifest
File versionNot applicable
File size1,092
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameIa64_86c8aab8e23e5b6dc48bc5e96540ec75_31bf3856ad364e35_6.0.6001.22608_none_d72c28a58ea8df37.manifest
File versionNot applicable
File size1,092
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameIa64_dc3d201523f1a657ddb8ce2bb397716b_31bf3856ad364e35_6.0.6002.22314_none_d3cc360489f6408d.manifest
File versionNot applicable
File size1,036
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameIa64_edbb04097930f4f4e1f639426a4c2e97_31bf3856ad364e35_6.0.6001.22608_none_18197ebc6a0ac7d6.manifest
File versionNot applicable
File size1,715
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File nameIa64_microsoft-windows-deskadp_31bf3856ad364e35_6.0.6001.22608_none_b03f1e0f979e43ef.manifest
File versionNot applicable
File size9,049
Date (UTC)20-Jan-2010
Time (UTC)02:42
PlatformNot applicable
File nameIa64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.0.6001.22608_none_42a38699b575f6c5.manifest
File versionNot applicable
File size14,935
Date (UTC)20-Jan-2010
Time (UTC)02:44
PlatformNot applicable
File nameIa64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.0.6002.22314_none_447b276db2a8027e.manifest
File versionNot applicable
File size14,935
Date (UTC)20-Jan-2010
Time (UTC)01:11
PlatformNot applicable
File nameIa64_microsoft-windows-themeui_31bf3856ad364e35_6.0.6001.22608_none_8591e30234958e7c.manifest
File versionNot applicable
File size39,989
Date (UTC)20-Jan-2010
Time (UTC)02:45
PlatformNot applicable
File nameIa64_microsoft-windows-themeui_31bf3856ad364e35_6.0.6002.22314_none_876983d631c79a35.manifest
File versionNot applicable
File size39,989
Date (UTC)20-Jan-2010
Time (UTC)01:12
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,616
Date (UTC)20-Jan-2010
Time (UTC)08:12
PlatformNot applicable
File name

Properties

Article ID: 978927 - Last Review: February 8, 2010 - Revision: 1.1
APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbexpertiseadvanced kbqfe kbhotfixserver kbfix kbsurveynew kbautohotfix KB978927

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