FIX: RSA SecurID client cannot log on to OWA in ISA Server 2006 or in Forefront TMG 2010 if the user name contains an apostrophe

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Article ID: 979142 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You publish a Microsoft Office Outlook Web Access (OWA) server by using Microsoft Internet Security and Acceleration (ISA) Server 2006 or in Microsoft Forefront Threat Management Gateway (TMG) 2010.
  • You create a Web listener that uses the forms-based authentication and the RSA SecurID authentication.
  • You try to log on to OWA by using a user name that contains an apostrophe from a RSA SecurID client.
In this scenario, you cannot log on to OWA.

Note The supported fix for Forefront TMG 2010 is included in Forefront TMG 2010 Service Pack 1 (SP1).

CAUSE

This issue occurs because of a limitation in the cookie authentication Web filter. Therefore, you cannot use a RSA SecurID name that contains an apostrophe.

RESOLUTION

Service pack information

This problem is fixed in Forefront TMG 2010 Service Pack 1.

For more information about how to obtain Forefront TMG 2010 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
981324 List of problems that are fixed in Forefront Threat Management Gateway 2010 Service Pack 1

Hotfix rollup information


Hotfix installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure. However, they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

To resolve this issue, follow these steps:
  1. Install the hotfix rollup package that is described in the following Microsoft Knowledge Base (KB) article:
    982182 Description of the ISA Server 2006 hotfix package: April 13, 2010
  2. Start Notepad, and then copy the following script into a Notepad file.
    Const SE_VPS_GUID = "{143F5698-103B-12D4-FF34-1F34767DEabc}"
    Const SE_VPS_NAME = "AllowRSAACEApostrophe"
    Const SE_VPS_VALUE = TRUE
    
    Sub SetValue()
    
        ' Create the root object.
        Dim root  ' The FPCLib.FPC root object
        Set root = CreateObject("FPC.Root")
    
        'Declare the other objects needed.
        Dim array       ' An FPCArray object
        Dim VendorSets  ' An FPCVendorParametersSets collection
        Dim VendorSet   ' An FPCVendorParametersSet object
    
        ' Get references to the array object
        ' and to the network rules collection.
        Set array = root.GetContainingArray
        Set VendorSets = array.VendorParametersSets
    
        On Error Resume Next
        Set VendorSet = VendorSets.Item( SE_VPS_GUID )
    
        If Err.Number <> 0 Then
            Err.Clear
    
            ' Add the item
            Set VendorSet = VendorSets.Add( SE_VPS_GUID )
            CheckError
            WScript.Echo "New VendorSet added... " & VendorSet.Name
    
        Else
            WScript.Echo "Existing VendorSet found... value- " &  VendorSet.Value(SE_VPS_NAME)
        End If
    
        if VendorSet.Value(SE_VPS_NAME) <> SE_VPS_VALUE Then
    
            Err.Clear
            VendorSet.Value(SE_VPS_NAME) = SE_VPS_VALUE
    
            If Err.Number <> 0 Then
                CheckError
            Else
                VendorSets.Save false, true
                CheckError
    
                If Err.Number = 0 Then
                    WScript.Echo "Done with " & SE_VPS_NAME & ", saved!"
                End If
            End If
        Else
            WScript.Echo "Done with " & SE_VPS_NAME & ", no change!"
        End If
    
    End Sub
    
    Sub CheckError()
    
        If Err.Number <> 0 Then
            WScript.Echo "An error occurred: 0x" & Hex(Err.Number) & " " & Err.Description
            Err.Clear
        End If
    
    End Sub
    
    SetValue
    
  3. Save the file as a Microsoft Visual Basic script file by using the .vbs file name extension. For example, save the file by using the following name:
    AllowRSAACEApostrophe.vbs
  4. Click Start
    Collapse this imageExpand this image
    start button
    , click Run, type cmd, and then click OK.
  5. Use the cd command to change the current directory to the directory that contains the .vbs file that you saved in step 3.
  6. Type the following command, and then press ENTER:
    cscript AllowRSAACEApostrophe.vbs
To disable this hotfix, use the following script:
Const SE_VPS_GUID = "{143F5698-103B-12D4-FF34-1F34767DEabc}"
Const SE_VPS_NAME = "AllowRSAACEApostrophe"
Const SE_VPS_VALUE = FALSE

Sub SetValue()

    ' Create the root object.
    Dim root  ' The FPCLib.FPC root object
    Set root = CreateObject("FPC.Root")

    'Declare the other objects needed.
    Dim array       ' An FPCArray object
    Dim VendorSets  ' An FPCVendorParametersSets collection
    Dim VendorSet   ' An FPCVendorParametersSet object

    ' Get references to the array object
    ' and to the network rules collection.
    Set array = root.GetContainingArray
    Set VendorSets = array.VendorParametersSets

    On Error Resume Next
    Set VendorSet = VendorSets.Item( SE_VPS_GUID )

    If Err.Number <> 0 Then
        Err.Clear

        ' Add the item
        Set VendorSet = VendorSets.Add( SE_VPS_GUID )
        CheckError
        WScript.Echo "New VendorSet added... " & VendorSet.Name

    Else
        WScript.Echo "Existing VendorSet found... value- " &  VendorSet.Value(SE_VPS_NAME)
    End If

    if VendorSet.Value(SE_VPS_NAME) <> SE_VPS_VALUE Then

        Err.Clear
        VendorSet.Value(SE_VPS_NAME) = SE_VPS_VALUE

        If Err.Number <> 0 Then
            CheckError
        Else
            VendorSets.Save false, true
            CheckError

            If Err.Number = 0 Then
                WScript.Echo "Done with " & SE_VPS_NAME & ", saved!"
            End If
        End If
    Else
        WScript.Echo "Done with " & SE_VPS_NAME & ", no change!"
    End If

End Sub

Sub CheckError()

    If Err.Number <> 0 Then
        WScript.Echo "An error occurred: 0x" & Hex(Err.Number) & " " & Err.Description
        Err.Clear
    End If

End Sub

SetValue

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Forefront TMG 2010 Service Pack 1.

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 979142 - Last Review: October 6, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Internet Security and Acceleration Server 2006 Service Pack 1
  • Microsoft Internet Security and Acceleration Server 2006 Enterprise Edition
  • Microsoft Internet Security and Acceleration Server 2006 Standard Edition
  • Microsoft Forefront Threat Management Gateway 2010 Enterprise
  • Microsoft Forefront Threat Management Gateway 2010 Standard
Keywords: 
kbhotfixserver kbexpertiseinter kbfix kbsurveynew kbqfe kbpubtypekc KB979142

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