The values of logical disk performance counters are set to "0" for all dynamic disk volumes on a computer that is running Windows Vista SP2 or Windows Server 2008 SP2

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Article ID: 979458 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 SP2, values of logical disk performance counters are set to 0. This issue occurs for all dynamic disk volumes on the computer.

CAUSE

This issue occurs because the volume manager driver (Volmgr.sys) does not provide the correct values of the performance counters.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Vista SP2 or Windows Server 2008 SP2 on the computer. For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You may have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Agp440.sys6.0.6002.2261253,13615-Mar-201106:57x86
Amdagp.sys6.0.6002.2261254,16015-Mar-201106:57x86
Isapnp.sys6.0.6002.2261246,48015-Mar-201106:57x86
Msisadrv.sys6.0.6002.2261213,20015-Mar-201106:57x86
Mssmbios.sys6.0.6002.2261228,04815-Mar-201106:57x86
Nv_agp.sys6.0.6002.22612105,87215-Mar-201106:57x86
Pci.sys6.0.6002.22612148,88015-Mar-201106:57x86
Rdpdr.sys6.0.6002.22612250,36814-Mar-201115:05x86
Sisagp.sys6.0.6002.2261252,62415-Mar-201106:57x86
Streamci.dll6.0.6002.2261221,90415-Mar-201106:57x86
Swenum.sys6.0.6002.2261212,04815-Mar-201106:57Not Applicable
Termdd.sys6.0.6002.2261251,60015-Mar-201106:57x86
Uliagpkx.sys6.0.6002.2261257,74415-Mar-201106:57x86
Viaagp.sys6.0.6002.2261253,64815-Mar-201106:57x86
Volmgr.sys6.0.6002.2261249,55215-Mar-201106:57x86
Volmgrx.sys6.0.6002.22612291,21615-Mar-201106:57x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Agp440.sys6.0.6002.2261261,32815-Mar-201106:54x64
Isapnp.sys6.0.6002.2261220,36815-Mar-201106:54x64
Msisadrv.sys6.0.6002.2261214,73615-Mar-201106:54x64
Mssmbios.sys6.0.6002.2261231,63215-Mar-201106:54x64
Nv_agp.sys6.0.6002.22612123,28015-Mar-201106:54x64
Pci.sys6.0.6002.22612178,57615-Mar-201106:54x64
Rdpdr.sys6.0.6002.22612315,90414-Mar-201113:22x64
Streamci.dll6.0.6002.2261223,44015-Mar-201106:54x64
Swenum.sys6.0.6002.2261212,30415-Mar-201106:54x64
Termdd.sys6.0.6002.2261260,81615-Mar-201106:54x64
Uliagpkx.sys6.0.6002.2261264,91215-Mar-201106:54x64
Volmgr.sys6.0.6002.2261264,40015-Mar-201106:54x64
Volmgrx.sys6.0.6002.22612406,41615-Mar-201106:54x64
For all supported IA-64-based versions of Windows Server 2008
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File nameFile versionFile sizeDateTimePlatform
Agp460.sys6.0.6002.22612136,70414-Mar-201112:22IA-64
Isapnp.sys6.0.6002.2261234,19215-Mar-201106:49IA-64
Msisadrv.sys6.0.6002.2261221,90415-Mar-201106:49IA-64
Mssmbios.sys6.0.6002.2261254,16015-Mar-201106:49IA-64
Pci.sys6.0.6002.22612441,23215-Mar-201106:49IA-64
Rdpdr.sys6.0.6002.22612711,68014-Mar-201113:07IA-64
Streamci.dll6.0.6002.2261242,89615-Mar-201106:49IA-64
Swenum.sys6.0.6002.2261216,01615-Mar-201106:49Not Applicable
Termdd.sys6.0.6002.22612156,56015-Mar-201106:49IA-64
Volmgr.sys6.0.6002.22612145,29615-Mar-201106:49IA-64
Volmgrx.sys6.0.6002.226121,031,05615-Mar-201106:49IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

To view a step-by-step guide on how to monitor performance and reliability for Windows Server 2008, visit the following Microsoft TechNet Web site:
Step-by-step guide for performance and reliability monitoring for Windows Server 2008
For more information about basic disks and dynamic disks, visit the following Microsoft TechNet Web site:
General information about basic disks and dynamic disks
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot Applicable
File size3,068
Date (UTC)15-Mar-2011
Time (UTC)07:07
PlatformNot Applicable
File nameX86_machine.inf_31bf3856ad364e35_6.0.6002.22612_none_bc7a3bc6d4fb063f.manifest
File versionNot Applicable
File size9,974
Date (UTC)15-Mar-2011
Time (UTC)07:08
PlatformNot Applicable
File nameX86_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22612_none_df6a108d9c7303b1.manifest
File versionNot Applicable
File size4,464
Date (UTC)15-Mar-2011
Time (UTC)07:08
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_machine.inf_31bf3856ad364e35_6.0.6002.22612_none_1898d74a8d587775.manifest
File versionNot Applicable
File size8,242
Date (UTC)15-Mar-2011
Time (UTC)07:08
PlatformNot Applicable
File nameAmd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22612_none_3b88ac1154d074e7.manifest
File versionNot Applicable
File size4,733
Date (UTC)15-Mar-2011
Time (UTC)07:08
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size3,092
Date (UTC)15-Mar-2011
Time (UTC)07:07
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_machine.inf_31bf3856ad364e35_6.0.6002.22612_none_bc7bdfbcd4f90f3b.manifest
File versionNot Applicable
File size7,081
Date (UTC)15-Mar-2011
Time (UTC)07:08
PlatformNot Applicable
File nameIa64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22612_none_df6bb4839c710cad.manifest
File versionNot Applicable
File size4,730
Date (UTC)15-Mar-2011
Time (UTC)07:08
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size2,247
Date (UTC)15-Mar-2011
Time (UTC)07:07
PlatformNot Applicable

Properties

Article ID: 979458 - Last Review: October 11, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows HPC Server 2008
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Foundation
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Web Server 2008
Keywords: 
kbsurveynew kbexpertiseadvanced kbqfe kbautohotfix kbhotfixserver kbfix KB979458

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