You cannot open a Publisher file that contains corrupted OLE objects in Windows 7 or Windows 8

Article ID: 979642 - View products that this article applies to.
If you are a Small Business customer, find additional troubleshooting and learning resources at the Support for Small Business site.
Expand all | Collapse all

Symptoms

You cannot open a Microsoft Publisher file that contains corrupted OLE objects on a computer that is running Windows 7 or Windows 8. Additionally, you receive the following error message:
Publisher cannot open the file.
Note You can open this file in another version of Windows. However, you may receive the following error message when you try to save the file as a Publisher file:
The disk is full trying to write filepath. Save this file on a different disk and/or drive.
.

Cause

This problem occurs because Windows 7 and Windows 8 have a new validation process for OLE objects. Windows 7 and Windows 8 detect a corrupted file when you try to open the file. If there are any corrupted OLE objects in the file, Windows rejects the file.

Workaround

To work around this problem, open the corrupted file in another version of Windows. Then, use one of the following methods:

Method 1

Delete the OLE objects, and then save the file as a Publisher file.

Method 2

Do not save the file as a Publisher file. For example, save the file in the .pdf file format.

More information

OLE is a program-integration technology that you can use to share information between programs. OLE objects in Publisher can range from an Excel spreadsheet to a PowerPoint presentation to a bitmap image.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 979642 - Last Review: April 15, 2013 - Revision: 5.2
Applies to
  • Microsoft Publisher 2013
  • Microsoft Publisher 2010
  • Microsoft Office Publisher 2007
  • Microsoft Office Publisher 2003
  • Microsoft Publisher 2000 Standard Edition
  • Microsoft Publisher 2002 Standard Edition
Keywords: 
kbexpertiseinter kbtshoot kbsurveynew kbprb KB979642

Give Feedback