Article ID: 979970 - View products that this article applies to.
This article describes the issues in Microsoft System Center Data Protection Manager (DPM) 2007 that are fixed in the Data Protection Manager 2007 hotfix rollup package version 2.0.8864.0 that has a publish date of March 31, 2010.
Note To determine the currently installed version, click the Information icon that is located on the upper-right side of the Main menu bar in the DPM 2007 Administrator Console on the DPM Server.
This hotfix rollup resolves the following issues:
(http://support.microsoft.com/kb/961502/ )A replica may be listed as inconsistent after you install System Center Data Protection Manager 2007 Service Pack 1 on a computer that is running an x64-based version of Windows Server 2003
(http://support.microsoft.com/kb/963102/ )Description of the hotfix rollup package for System Center Data Protection Manager 2007: February 16, 2009
(http://support.microsoft.com/kb/968579/ )Description of the hotfix rollup package for System Center Data Protection Manager 2007: April 14, 2009
(http://support.microsoft.com/kb/970867/ )Description of the hotfix rollup package for System Center Data Protection Manager 2007: June 4, 2009
(http://support.microsoft.com/kb/970868/ )A hotfix rollup package is available for System Center Data Protection Manager 2007: August 28, 2009
(http://support.microsoft.com/kb/976542/ )A hotfix rollup package is available for System Center Data Protection Manager 2007: October 23, 2009
Hotfix rollup information
Download informationThe following file is available for download from the Microsoft Download Center:
System Center Data Protection Manager 2007 hotfix package (32-bit x86-based and 64-bit x64-based versions)
Download the System Center Data Protection Manager 2007 hotfix package now.
Collapse this imageExpand this image
Note This hotfix rollup package applies to all supported language versions of System Center Data Protection Manager 2007.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/ )How to obtain Microsoft support files from online services
Known issuesAfter you install this hotfix rollup, backups may not be completed successfully. Additionally, you may receive the following error message:
This error message indicates that a shadow copy association is corrupted on the DPM server and could lead to loss of data. This hotfix rollup makes sure that the backup succeeds only when the association is correct. When the shadow copy association is correct, this condition does not occur for future backups.
DPM has detected that some other application has created recovery points on the recovery point volume for datasource_name for server server_name. Future backups will fail until these recovery points are deleted.
Recommended Action: Open the DPM Management Shell and run .\Delete-Shadowcopy.ps1 "volume name" to delete the externally created recovery points on the recovery point volume.
To correct the shadow copy association, use one of the following methods.
Migrate the data to different volumes by using the MigrateDatasourceDataFromDPM command-line script. For more information, visit the following Microsoft TechNet Web site:
Redo the initial replica on a different DPM server to re-protect the protected server.
Enable the AllowBackupOnSCRemap subkey in the registry. This method enables backups to continue even if the shadow copy association is incorrect. We do not recommend that you enable this registry subkey. However, if you must have backups to run, you can do this as a temporary measure.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
PrerequisitesThe following list contains prerequisites for the hotfix rollup:
959605For more information about critical update KB962975, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/959605/ )Description of System Center Data Protection Manager 2007 Service Pack 1
(http://support.microsoft.com/kb/962975/ )Dynamic disks are marked as "Invalid" on a computer that is running Windows Server 2008 or Windows Vista when you bring the disks online, take the disks offline, or restart the computer if Data Protection Manager is installed
Installation instructionsThis Data Protection Manager 2007 rollup package consists of three separate updates. To install each update, follow these steps:
Restart informationIf the DPM Management Shell is open when you install the hotfix rollup package, you must restart the computer. Otherwise, a restart is not required.
Contact us for more help
Connect with Answer Desk for expert help.