Article ID: 980039 - Last Review: March 31, 2010 - Revision: 3.1 The read receipt is not returned to a delegate in Office Outlook 2003
SYMPTOMSIn Microsoft Office Outlook 2003, when a delegate sends an e-mail message that requires a read receipt on behalf of other users, the read receipt is returned only to the other users. The read receipt is not returned to the delegate.
RESOLUTIONImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows To resolve this problem, apply hotfix package 980998, and then enable the hotfix package. To do this, follow these steps:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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