You cannot create a subscription by using the "Source computer initiated" type on a computer that is running Windows Server 2008 R2

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Article ID: 980255 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You join a domain on a computer that is running Windows Server 2008 R2. You also configure a disjointed namespace for this domain.
  • You try to create a subscription by using the Source computer initiated type in the Event Viewer window.
  • You click Select Computer Groups in the Subscription Properties dialog box. Then click Add Domain Computers to add a computer name.
In this scenario, the prefix of the computer name is incorrect. For example, the DNS domain name is "corp.test.com". The NetBIOS domain name is "web". The selected computer name is "computer001". In this situation, the full computer name is displayed as "corp\computer001" instead of "web\computer001". Additionally, if you select the computer name and then click OK, the operation fails and you receive the following error message:
domain\computer cannot be translated to a security identifier. It will not be added to the list.

CAUSE

This issue occurs because the first section of the FQDN differs the NETBIOS domain name. In this situation, the system obtains an invalid domain name. Therefore, the system cannot locate the security identifier (SID) for the computer account.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 on the computer.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Miguicontrols.dll6.1.7600.206453,571,71216-Feb-201007:11x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Miguicontrols.dll6.1.7600.206453,571,71216-Feb-201007:11x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_7374a3da66c05610037e82e5aa44039d_31bf3856ad364e35_6.1.7600.20645_none_02160bd895ddb026.manifest
File versionNot applicable
File size686
Date (UTC)16-Feb-2010
Time (UTC)15:29
PlatformNot applicable
File nameMsil_miguicontrols_31bf3856ad364e35_6.1.7600.20645_none_aed40ef8b6ebd2d2.manifest
File versionNot applicable
File size2,607
Date (UTC)16-Feb-2010
Time (UTC)07:34
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,467
Date (UTC)16-Feb-2010
Time (UTC)15:29
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_7374a3da66c05610037e82e5aa44039d_31bf3856ad364e35_6.1.7600.20645_none_a5f9144add7e47ec.manifest
File versionNot applicable
File size685
Date (UTC)16-Feb-2010
Time (UTC)15:29
PlatformNot applicable
File nameMsil_miguicontrols_31bf3856ad364e35_6.1.7600.20645_none_aed40ef8b6ebd2d2.manifest
File versionNot applicable
File size2,607
Date (UTC)16-Feb-2010
Time (UTC)07:34
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,463
Date (UTC)16-Feb-2010
Time (UTC)15:29
PlatformNot applicable

Properties

Article ID: 980255 - Last Review: April 14, 2010 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe kbhotfixserver KB980255

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