Article ID: 980301 - View products that this article applies to.
The Microsoft Exchange Information Store service (store.exe) stops responding during a Volume Shadow Copy Service (VSS) backup on a Microsoft Exchange Server 2007 server. Additionally, you find the following error message is logged in Application logs:
Event Type: Error
To resolve this problem, install the following update rollup:
(http://support.microsoft.com/kb/2279665/ )Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 980301 - Last Review: September 9, 2010 - Revision: 2.0