Article ID: 980353 - Last Review: June 18, 2010 - Revision: 2.0

A MAPI application that is used to access Exchange Server 2010 mailboxes crashes when the application accesses an address book

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SYMPTOMS

You have a client application that uses MAPI to access Exchange Server 2010 mailboxes. The MAPI application is set in the CONNECT_USE_ADMIN_PRIVILEGE flag. When the MAPI application try to access an address book, such as global address list (GAL), the MAPI application crashes.
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CAUSE

This problem occurs because Exchange Server 2010 returns a "0x80040102 NotSupported" error message when the CONNECT_USE_ADMIN_PRIVILEGE flag is used. This error causes the MAPI application to crash.
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RESOLUTION

To resolve this problem, install the following update rollup:
982639  (http://support.microsoft.com/kb/982639/ ) Description of Update Rollup 4 for Exchange Server 2010
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1, visit the following Microsoft website:
General information about Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 (http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=e17e7f31-079a-43a9-bff2-0a110307611e)

The CONNECT_USE_ADMIN_PRIVILEGE flag is a predefined flag in the PR_PROFILE_CONNECT_FLAGS property. For more information about the PR_PROFILE_CONNECT_FLAGS property, visit the following Microsoft website:
General information about the PR_PROFILE_CONNECT_FLAGS property (http://msdn.microsoft.com/en-us/library/ms526844(EXCHG.10).aspx)

For more information about the CONNECT_USE_ADMIN_PRIVILEGE flag, visit the following Microsoft website:
General information about the CONNECT_USE_ADMIN_PRIVILEGE flag (https://mfcmapi.svn.codeplex.com/svn/Flags.h)
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APPLIES TO
  • Microsoft Exchange Server 2010 Standard
  • Microsoft Exchange Server 2010 Enterprise
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Keywords: 
kbfix kbhotfixrollup kbqfe kbexpertiseinter kbsurveynew KB980353
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