A MAPI application that is used to access Exchange Server 2010 mailboxes crashes when the application accesses an address book

Article translations Article translations
Article ID: 980353 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

You have a client application that uses MAPI to access Exchange Server 2010 mailboxes. The MAPI application is set in the CONNECT_USE_ADMIN_PRIVILEGE flag. When the MAPI application try to access an address book, such as global address list (GAL), the MAPI application crashes.

CAUSE

This problem occurs because Exchange Server 2010 returns a "0x80040102 NotSupported" error message when the CONNECT_USE_ADMIN_PRIVILEGE flag is used. This error causes the MAPI application to crash.

RESOLUTION

To resolve this problem, install the following update rollup:
982639 Description of Update Rollup 4 for Exchange Server 2010

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1, visit the following Microsoft website:
General information about Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1

The CONNECT_USE_ADMIN_PRIVILEGE flag is a predefined flag in the PR_PROFILE_CONNECT_FLAGS property. For more information about the PR_PROFILE_CONNECT_FLAGS property, visit the following Microsoft website:
General information about the PR_PROFILE_CONNECT_FLAGS property

For more information about the CONNECT_USE_ADMIN_PRIVILEGE flag, visit the following Microsoft website:
General information about the CONNECT_USE_ADMIN_PRIVILEGE flag

Properties

Article ID: 980353 - Last Review: June 18, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft Exchange Server 2010 Standard
  • Microsoft Exchange Server 2010 Enterprise
Keywords: 
kbfix kbhotfixrollup kbqfe kbexpertiseinter kbsurveynew KB980353

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com