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You see a Print dialog box instead of a Web browser in SharePoint Workspace 2010 when you double-click to open a shortcut for a Web site

Article ID: 980519 - View products that this article applies to.

SYMPTOMS

When you double-click the shortcut for a Web site in a Documents tool in Microsoft SharePoint Workspace 2010, no Web browser starts. Instead, a Print dialog box pops up.

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MORE INFORMATION

Consider this scenario:

In your Web browser, you right-click a link, and then click Copy Shortcut.
You open a Groove Documents tool in SharePoint Workspace 2010, move your cursor into the file area for a folder, right-click, and then click Paste. The shortcut appears as a file with the extension .url.
You double-click the shortcut, or right-click the shortcut and then examine the shortcut menu.

Actual result:

When you double-click the shortcut, you see a Print dialog box. When you right-click the shortcut, the only available item is Print.

Expected result:

When you double-click the shortcut, the selected link opens in the Web browser. When you right-click the shortcut, the shortcut menu has an Open item available. This item is set as the default choice.

RESOLUTION

Groove workspaces do not support opening a URL from the .url document type. If you want to save a Web shortcut in a Groove workspace, do not save it as a document. Instead, paste the shortcut into a Discussion item or a Notepad note.

WORKAROUND

If you have already pasted the link as a document and need to open it, use one of the following workarounds:

Drag the .url document to a Windows Explorer folder, or to the desktop. Double-click on the copy.
Right-click the .url document, click Send to, and then click Mail Recipient. Open the link from the mail message.

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