Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
"There is not enough memory or disk space to complete the operation" error when you start an Office for Mac program
Article ID: 980616 - View products that this article applies to.
When you start a Microsoft Office for Mac program, you receive the following error message:
There is not enough memory or disk space to complete the operation.
The most common cause of this error is a corrupted installation of the Microsoft Office for Mac software. However, other causes that are related to operating system configuration must be ruled out first to accurately determine the cause.
To resolve this issue, follow these steps:
Step 1: Test the program in Safe Boot
"Shift boot" the operating system to prevent any nonessential software that would typically run in the background from starting together with the operating system. For more information about how to restart your computer in the Safe Mode, click the following article number to view the article in the Microsoft Knowledge Base:
(http://visualkb/VKBWebService/ViewContent.aspx?scid=kb;en-us;892428&PortalId=166)Perform a clean startup (Safe boot) to determine whether background programs are interfering with Office for Mac
Once in safe mode, test the program. If the issue continues to occur, proceed to next step.
Step 2: Repair disk permissions
Repair the disk permissions in case incorrect assigned permissions are causing the error. To do this, follow these steps:
Step 3: Create New User account
To create a new user account, follow the steps below. If you are able to start program on a new user account, contact Apple Support to troubleshoot your existing account. If you do not wish to keep your existing account, you can rename your Test account.
Collapse this tableExpand this table
Step 4: Remove then reinstall Office
The problem might be caused by a corrupted installation of the Microsoft Office software. In that case, the resolution is to remove and reinstall the software. To do this, follow these steps.
Note Make sure that you have your software installation media available so that you can reinstall after the software is removed. Also make sure that if you are using an upgrade copy, you also have the earlier version installation media available.
To manually remove all files for Office for Mac 2008 on your computer, see How to completely remove Office 2008 for Mac
Article ID: 980616 - Last Review: February 15, 2012 - Revision: 7.0