Description of the cumulative update for Office Communications Server 2007 R2 Attendant: April 2010

This article describes the Office Communications Server 2007 R2 Attendant issue that is fixed in the Office Communications Server 2007 R2 Attendant update package that is dated April 2010.

• The issues that the update package fixes.
• The prerequisites for installing the update package.
• Whether you must restart the computer after you install the update package.
• Whether the update package is replaced by any other update package.
• Whether you must make any registry changes.
• The files that the update package contains.

Issue that this update package fixes

This cumulative update fixes the following issue:

• 981416  (http://support.microsoft.com/kb/981416/ ) Office Communicator 2007 R2 audio becomes choppy during attendant console calls or Public Switched Telephone Network calls

This cumulative update also includes the following previously released update:

• 972402  (http://support.microsoft.com/kb/972402/ ) Office Communicator 2007 R2 runs concurrently with Office Communications Server 2007 R2 Attendant

Update package information

The following file is available for download from the Microsoft Download Center:
Download the AttendantConsole.msp package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=36beb56d-072e-4a92-b781-a1e8a548a5ac&displaylang=en)

Release Date: April 2010

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

There are no prerequisites for installing this update package.

Restart requirement

You may have to restart the computer if certain dependencies of Microsoft Office Communicator are still running when the cumulative update is applied. For example, you may have to restart the computer if you have Microsoft Office Outlook or Microsoft Office Communications Server 2007 R2 Attendant running when the update is applied.

Replacement information

This update package replaces update package 970275:

Registry information

To use one of the update packages in this package, you do not have to make any changes to the registry.

Removal information

To remove this cumulative update, use the Add or Remove Programs item in Control Panel.

Sometimes, you are prompted for the source CD when you try to uninstall the cumulative update. If this behavior occurs, insert the source CD, or provide the path where the source files can be found.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: