A second dot is added to the file names of the automatic generated attachments on an Exchange Server 2007 SP2 or later version server

Article translations Article translations
Article ID: 980953 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Microsoft Exchange Server 2007 Serivce Pack 2 (SP2) or Exchange Server 2007 Serivce Pack 3 (SP3).
  • A user uses the Mac OC X 10.6 Snow Leopard mail client that is an Exchange Web Services application to send an email message. 
  • The email message includes an inline attachment and resembles the following:
    Text line 1

    Text line 2

    <inline attachment>

    Text line 3

    Text line 4
  • This email message is processed by an Exchange Server 2007 SP2 server or a later version.
In this scenario, this email message that resembles the following when it is received:

Text line 1

Text line 2

<the_former_inline_attachment> , ATT00001..htm or ATT00001..txt (that contains "Text line 3 Text line 4")

You may notice that there are two dots in the "ATT00001..htm" file name and in the "ATT00001..txt" file name.

CAUSE

This problem occurs because the server adds a second dot to the "ATT00001.htm" file name or to the "ATT00001.txt" file name.

RESOLUTION

To resolve this problem, install the following update rollup:
2279665 Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 980953 - Last Review: September 9, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3
  • Microsoft Exchange Server 2007 Service Pack 2
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbfix kbqfe kbhotfixrollup kbsurveynew kbexpertiseinter KB980953

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com