A RemoteApp program does not show the saved user name when you start the program on a computer that is running Windows Vista

Article ID: 981211 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. You deploy a RemoteApp application to a client computer that is running Windows Vista. You configure the RemoteApp program to automatically display a saved user name when you start the program. However, the saved user name does not appear in the logon dialog box. Therefore, you have to input both the user name and the password manually to start the RemoteApp program.

Note You can save a user name in the RemoteApp program by editing the RDP file. To do this, use a text editor and specify username:s: <user>.
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CAUSE

This issue occurs because the Remote Desktop Connection program (Mstsc.exe) ignores the saved user name of the RDP file in a RemoteApp scenario.
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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Remote Desktop Connection 7.0 client update for Remote Desktop Services (RDS) installed. Also you must be running Windows Vista Service Pack 1 (SP1) or Windows Vista Service Pack 2 (SP2). 

For more information about how to obtain the Remote Desktop Connection 7.0 client update for RDS, click the following article number to view the article in the Microsoft Knowledge Base: 

969084
(http://support.microsoft.com/kb/935791/ )
 Description of the Remote Desktop Connection 7.0 client update for Remote Desktop Services (RDS) for Windows XP SP3, Windows Vista SP1, and Windows Vista SP2

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791
(http://support.microsoft.com/kb/935791/ )
How to obtain the latest Windows Vista service pack

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files
Windows Vista file information notes
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Mstsc.exe6.1.7600.206051,034,24019-Mar-201015:18x86
Mstsc.exe6.1.7600.206051,034,24019-Mar-201015:31x86
Aaclient.dll6.1.7600.20605131,58419-Mar-201015:18x86
Mstscax.dll6.1.7600.206052,702,84819-Mar-201015:18x86
Tsgqec.dll6.1.7600.1638536,86419-Mar-201015:18x86
Aaclient.dll6.1.7600.20605131,58419-Mar-201018:45x86
Mstscax.dll6.1.7600.206052,702,84819-Mar-201018:45x86
Tsgqec.dll6.1.7600.1638536,86419-Mar-201018:45x86
For all supported x64-based versions of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mstsc.exe6.1.7600.206051,098,24026-Feb-201004:08x64
Mstsc.exe6.1.7600.206051,098,24019-Mar-201013:53x64
Aaclient.dll6.1.7600.20605158,72019-Mar-201018:10x64
Mstscax.dll6.1.7600.206053,151,87219-Mar-201018:10x64
Tsgqec.dll6.1.7600.1638544,03219-Mar-201018:10x64
Aaclient.dll6.1.7600.20605158,72019-Mar-201018:55x64
Mstscax.dll6.1.7600.206053,151,87219-Mar-201018:55x64
Tsgqec.dll6.1.7600.1638544,03219-Mar-201018:55x64
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about RemoteApp programs, visit the following Microsoft Developer Network (MSDN) Web site:
Introduction to Terminal Services RemoteApp (TS RemoteApp)
(http://technet.microsoft.com/library/cc753844(WS.10).aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/ )
Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista

Additional files for all supported x86-based versions of Windows Vista
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size1,418
Date (UTC)20-Mar-2010
Time (UTC)07:33
File nameX86_a173fa126cd57d8e7c5b5658d457c1a7_31bf3856ad364e35_7.0.6001.22658_none_86ab4d0df20ef265.manifest
File versionNot applicable
File size1,093
Date (UTC)20-Mar-2010
Time (UTC)07:33
File nameX86_d206a438be00c89cbc091facab60a46b_31bf3856ad364e35_7.0.6002.22368_none_d02def43bdcdb4aa.manifest
File versionNot applicable
File size1,093
Date (UTC)20-Mar-2010
Time (UTC)07:33
File nameX86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_7.0.6001.22658_none_3fa862d7c53d20c7.manifest
File versionNot applicable
File size18,313
Date (UTC)19-Mar-2010
Time (UTC)19:44
File nameX86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_7.0.6002.22368_none_418404d3c26b91dc.manifest
File versionNot applicable
File size18,313
Date (UTC)19-Mar-2010
Time (UTC)21:06
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.0.6001.22658_none_21ba1cff69cdc746.manifest
File versionNot applicable
File size124,053
Date (UTC)19-Mar-2010
Time (UTC)19:46
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.0.6002.22368_none_2395befb66fc385b.manifest
File versionNot applicable
File size124,053
Date (UTC)19-Mar-2010
Time (UTC)21:10
Additional files for all supported x64-based versions of Windows Vista
Collapse this tableExpand this table
File nameAmd64_34fb289f1fbfc5ca42e3322aa236ba83_31bf3856ad364e35_7.0.6001.22658_none_37ad87cfcdd0ec47.manifest
File versionNot applicable
File size1,836
Date (UTC)20-Mar-2010
Time (UTC)07:33
File nameAmd64_cf5bb327b98e88eba48c815024afe85c_31bf3856ad364e35_7.0.6002.22368_none_a761a32ffeb0268e.manifest
File versionNot applicable
File size1,836
Date (UTC)20-Mar-2010
Time (UTC)07:33
File nameAmd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_7.0.6001.22658_none_9bc6fe5b7d9a91fd.manifest
File versionNot applicable
File size18,353
Date (UTC)19-Mar-2010
Time (UTC)19:47
File nameAmd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_7.0.6002.22368_none_9da2a0577ac90312.manifest
File versionNot applicable
File size18,353
Date (UTC)19-Mar-2010
Time (UTC)22:35
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.0.6001.22658_none_7dd8b883222b387c.manifest
File versionNot applicable
File size124,113
Date (UTC)19-Mar-2010
Time (UTC)19:50
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.0.6002.22368_none_7fb45a7f1f59a991.manifest
File versionNot applicable
File size124,113
Date (UTC)19-Mar-2010
Time (UTC)22:39
File nameUpdate.mum
File versionNot applicable
File size1,426
Date (UTC)20-Mar-2010
Time (UTC)07:33
File nameX86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_7.0.6001.22658_none_3fa862d7c53d20c7.manifest
File versionNot applicable
File size18,313
Date (UTC)19-Mar-2010
Time (UTC)19:44
File nameX86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_7.0.6002.22368_none_418404d3c26b91dc.manifest
File versionNot applicable
File size18,313
Date (UTC)19-Mar-2010
Time (UTC)21:06
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.0.6001.22658_none_21ba1cff69cdc746.manifest
File versionNot applicable
File size124,053
Date (UTC)19-Mar-2010
Time (UTC)19:46
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.0.6002.22368_none_2395befb66fc385b.manifest
File versionNot applicable
File size124,053
Date (UTC)19-Mar-2010
Time (UTC)21:10
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Properties

Article ID: 981211 - Last Review: October 6, 2011 - Revision: 3.0
APPLIES TO
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Basic
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Home Premium
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate
    • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Service Pack 2, when used with:
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Basic
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Home Premium
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate
    • Windows Vista Ultimate 64-bit Edition
Keywords: 
kbexpertiseinter kbfix kbHotfixServer kbqfe kbautohotfix kbsurveynew kbprb KB981211
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