The Microsoft Office Communications Server 2007 R2, Outside Voice Control service crashes if Unified Communications Application Services triggers the following event:
Log Name: Office Communications Server
Source: OCS Application Server
Event ID: 32019
Task Category: (1055)
The application threw an exception when handling a settings event.
The application Microsoft.Rtc.Applications.Ccs was stopped because it threw the following exception while handling an event of type MSFT_SIPPoolSetting: System.ArgumentNullException: Value cannot be null.
Parameter name: array
at System.Array.ConvertAll[TInput,TOutput](TInput array, Converter`2 converter)
at Microsoft.Rtc.Internal.CallControlServer.Core.Settings.TopologyConfigurationSection_ConfigurationChanged(Object sender, ConfigurationChangedEventArgs e)
at Microsoft.Rtc.Hosting.ConfigurationSection.TriggerConfigurationChanged(ConfigurationChangedEventArgs e).
Cause: Unhandled exception.
Check the events prior to this to resolve the unhandled exception.
To resolve this problem, install the following update rollup:
Description of the cumulative update package for Office Communications Server 2007 R2, Outside Voice Control: April 2010
After you apply this update, a check is added to check the pool list against Null values before the pool list is consumed.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 981268 - Last Review: October 6, 2011 - Revision: 2.0
- Microsoft Office Communications Server 2007 R2 Enterprise Edition
- Microsoft Office Communications Server 2007 R2 Standard Edition
|kbfix kbexpertiseinter kbqfe kbsurveynew KB981268|