Microsoft Office Outlook 2007 closes unexpectedly when you create a label mail merge in a Microsoft Dynamics CRM client for Microsoft Office Outlook with Update Rollup 7 for Microsoft Dynamics CRM 4.0 installed

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Article ID: 981309 - View products that this article applies to.
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SYMPTOMS

When you create a label mail merge in a Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook with Update Rollup 7 for Microsoft Dynamics CRM 4.0 installed, Microsoft Office Outlook 2007 closes unexpectedly.
For more information about Update Rollup 7 for Microsoft Dynamics CRM 4.0, click the following article number to view the article in the Microsoft Knowledge Base:
971782 Update Rollup 7 for Microsoft Dynamics CRM 4.0 is available

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes


Note This problem was originally fixed in Update Rollup 10 for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
979347 Update Rollup 10 for Microsoft Dynamics CRM 4.0 is available

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 981309 - Last Review: April 8, 2010 - Revision: 1.0
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbfix kbexpertiseinter kbsurveynew kbmbsmigrate kbqfe KB981309

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