Article ID: 981410 - Last Review: October 6, 2011 - Revision: 2.0

The contact-id parameter does not work when you add custom commands to Office Communicator 2007 R2 menus

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SYMPTOMS

You add custom commands to Microsoft Office Communicator 2007 R2 menus by changing registry values. However, Office Communicator 2007 R2 cannot pass the contact-id parameter to the applications that you specify.
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CAUSE

This problem occurs because the contact-id parameter is not implemented in Office Communicator 2007 R2.
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RESOLUTION

To fix this problem, apply the following update:
978564  (http://support.microsoft.com/kb/978564/ ) Description of the Office Communicator 2007 R2 update
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about how to add custom commands to Office Communicator 2007 R2 menus, visit the following Microsoft Web site:
How to add commands to Office Communicator 2007 R2 menus (http://technet.microsoft.com/en-us/library/dd819982(office.13).aspx)
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Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB981410
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