Microsoft Office Communicator may no longer make daily synchronize changes to its address book

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Article ID: 981414 - View products that this article applies to.
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SYMPTOMS

You may experience that Microsoft Office Communicator no longer makes daily synchronize changes to its address book.

CAUSE

This issue occurs when an administrator manually updates the address book files on the Address Book server in a 24 hour time frame.

RESOLUTION

To resolve this problem, install Update Rollup for Office Communicator 2007 R2.
978564 Description of the Communicator 2007 R2 cumulative update: March 2010

WORKAROUND

To work around this issue, delete the local client address book file.
Note This behavior causes Office Communicator to download the complete address book.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 981414 - Last Review: April 12, 2010 - Revision: 1.1
APPLIES TO
  • Microsoft Office Communicator 2007 R2
Keywords: 
kbsurveynew kbhotfixserver kbhotfixrollup kbautohotfix kbexpertiseinter kbqfe kbfix KB981414

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