A computer that is running Client for NFS restarts automatically when you access multiple folders on an NFS share through a DFS root

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Article ID: 981425 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a Distributed File System (DFS) root that points to some Network File System (NFS) shares.
  • You access the NFS shares through this DFS root by using a computer that is running Windows Server 2008 or Windows Vista.

    Note This computer must have Client for NFS installed.
  • You open and then close multiple folders on an NFS share.
In this scenario, the computer restarts automatically, and you receive the following Stop error message:
STOP: 0x0000000D5 ( parameter1 , parameter2 , parameter3 , parameter4 )
DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL
Note
  • The parameters in this error message vary, depending on the configuration of the computer.
  • Not all "0x0000000D5" Stop errors are caused by this issue.

CAUSE

The issue occurs because the NFS client driver (Nfsrdr.sys) releases a data structure incorrectly. When the NFS client accesses the data structure, a Stop error occurs, and then the computer crashes.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must have Client for NFS installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfs-clientcore-ppdlic.xrm- msNot applicable3,00111-Mar-201016:15Not applicable
Nfsclnt.exe6.0.6001.2265350,68811-Mar- 201014:28x86
Nfsnp.dll6.0.6001.2265359,90411-Mar- 201016:39x86
Nfsrdr.mofNot applicable4,44801-Apr-200919:16Not applicable
Nfsrdr.sys6.0.6001.22653195,58411-Mar-201014:27x86
Nfs- clientcore-ppdlic.xrm-msNot applicable3,00111-Mar-201016:22Not applicable
Nfsclnt.exe6.0.6002.2236051,20011-Mar- 201014:17x86
Nfsnp.dll6.0.6002.2236060,92811-Mar- 201016:50x86
Nfsrdr.mofNot applicable4,44803-Apr-200922:45Not applicable
Nfsrdr.sys6.0.6002.22360195,58411-Mar-201014:17x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfs-clientcore-ppdlic.xrm- msNot applicable3,00111-Mar-201016:44Not applicable
Nfsclnt.exe6.0.6001.2265362,46411-Mar- 201014:44x64
Nfsnp.dll6.0.6001.2265371,16811-Mar- 201017:09x64
Nfsrdr.mofNot applicable4,44801-Apr-200916:44Not applicable
Nfsrdr.sys6.0.6001.22653251,90411-Mar-201014:44x64
Nfs- clientcore-ppdlic.xrm-msNot applicable3,00111-Mar-201018:39Not applicable
Nfsclnt.exe6.0.6002.2236063,48811-Mar- 201016:31x64
Nfsnp.dll6.0.6002.2236071,16811-Mar- 201019:03x64
Nfsrdr.mofNot applicable4,44803-Apr-200921:08Not applicable
Nfsrdr.sys6.0.6002.22360252,41611-Mar-201016:30x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfs-clientcore-ppdlic.xrm- msNot applicable3,00111-Mar-201016:32Not applicable
Nfsclnt.exe6.0.6001.22653147,45611-Mar-201014:19IA- 64
Nfsnp.dll6.0.6001.22653154,62411-Mar-201016:52IA- 64
Nfsrdr.mofNot applicable4,44801-Apr-200916:44Not applicable
Nfsrdr.sys6.0.6001.22653572,41611-Mar-201014:17IA-64
Nfs- clientcore-ppdlic.xrm-msNot applicable3,00111-Mar-201018:15Not applicable
Nfsclnt.exe6.0.6002.22360148,48011-Mar-201016:17IA- 64
Nfsnp.dll6.0.6002.22360156,67211-Mar-201018:36IA- 64
Nfsrdr.mofNot applicable4,44803-Apr-200921:08Not applicable
Nfsrdr.sys6.0.6002.22360572,92811-Mar-201016:16IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about DFS, visit the following TechNet Web site:
DFS Step-by-Step Guide for Windows Server 2008

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameX86_036d6ac9ee526ba91c45c8213f5fdc74_31bf3856ad364e35_6.0.6002.22360_none_0a05355944e9abba.manifest
File versionNot applicable
File size702
Date (UTC)12-Mar-2010
Time (UTC)03:10
File nameX86_fedb75fc9039c801df6e35ce171cfa54_31bf3856ad364e35_6.0.6001.22653_none_61cc21689571bf56.manifest
File versionNot applicable
File size702
Date (UTC)12-Mar-2010
Time (UTC)03:10
File nameX86_microsoft-windows-nfs- clientcore_31bf3856ad364e35_6.0.6001.22653_none_ad3914405bd77f6b.manifest
File versionNot applicable
File size40,434
Date (UTC) 11-Mar-2010
Time (UTC) 18:40
File nameX86_microsoft-windows-nfs- clientcore_31bf3856ad364e35_6.0.6002.22360_none_af11b55e5908a47b.manifest
File versionNot applicable
File size40,434
Date (UTC) 11-Mar-2010
Time (UTC)18:32
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_3ded5893d09478a7559d9e504b8f5527_31bf3856ad364e35_6.0.6001.22653_none_05439cba181fd3aa.manifest
File versionNot applicable
File size706
Date (UTC)12-Mar-2010
Time (UTC)03:10
File nameAmd64_83d664aa29edebfe8d53e7f305958de7_31bf3856ad364e35_6.0.6002.22360_none_8f0196d17db61559.manifest
File versionNot applicable
File size706
Date (UTC)12-Mar-2010
Time (UTC)03:10
File nameAmd64_microsoft-windows-nfs-clientcore_31bf3856ad364e35_6.0.6001.22653_none_0957afc41434f0a1.manifest
File versionNot applicable
File size40,470
Date (UTC)11-Mar-2010
Time (UTC)19:11
File nameAmd64_microsoft-windows-nfs-clientcore_31bf3856ad364e35_6.0.6002.22360_none_0b3050e2116615b1.manifest
File versionNot applicable
File size40,470
Date (UTC)11-Mar-2010
Time (UTC)20:47
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_5275b8e175111d31274e42cf27b0761a_31bf3856ad364e35_6.0.6001.22653_none_41216025167fe40f.manifest
File versionNot applicable
File size704
Date (UTC)12-Mar-2010
Time (UTC)03:10
File nameIa64_f5d615d883fcda8d296cad10a7fa5d41_31bf3856ad364e35_6.0.6002.22360_none_9cc2fb12ca9189d7.manifest
File versionNot applicable
File size704
Date (UTC)12-Mar-2010
Time (UTC)03:10
File nameIa64_microsoft-windows-nfs- clientcore_31bf3856ad364e35_6.0.6001.22653_none_ad3ab8365bd58867.manifest
File versionNot applicable
File size40,452
Date (UTC) 11-Mar-2010
Time (UTC) 18:53
File nameIa64_microsoft-windows-nfs- clientcore_31bf3856ad364e35_6.0.6002.22360_none_af1359545906ad77.manifest
File versionNot applicable
File size40,452
Date (UTC) 11-Mar-2010
Time (UTC)20:03

Properties

Article ID: 981425 - Last Review: April 14, 2010 - Revision: 1.0
APPLIES TO
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
Keywords: 
kbfix kbautohotfix kbhotfixserver kbsurveynew kbqfe kbexpertiseadvanced KB981425

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