The scroll bar of a child control stops responding to the mouse click in an application on a computer that is running Windows Vista or Windows Server 2008 after you move a top level window of the application

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Article ID: 981564 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Windows Vista or Windows Server 2008.
  • You do not use the Windows Classic theme.
  • You run an application that meets the following requirements:
    • A top level window of the application contains a child control that has a scroll bar.
    • The window does not have a standard title bar that is drawn to the non-client area of the window. However, the window has a custom title bar that is drawn to the client area of the window.
In this scenario, the scroll bar may stop responding to the mouse click after you move the window of the application.

CAUSE

The code in the Uxtheme.dll keeps track of the coordinates of the scroll bar. They are used for hit-testing of the child control that has the scroll bar. After you move the window, the code is supposed to update the coordinates of the scroll bar. However, the coordinates of the scroll bar are not updated because the window does not have a standard title bar. Therefore, the scroll bar stops responding to the mouse click.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Uxtheme.dll6.0.6001.22693240,64018-May-201016:11x86
Uxtheme.dll6.0.6002.22406240,64018-May-201017:05x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Uxtheme.dll6.0.6001.22693317,44018-May-201017:02x64
Uxtheme.dll6.0.6002.22406317,44018-May-201017:49x64
Uxtheme.dll6.0.6001.22693234,49618-May-201016:11x86
Uxtheme.dll6.0.6002.22406234,49618-May-201017:06x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Uxtheme.dll6.0.6001.22693645,12018-May-201016:35IA-64
Uxtheme.dll6.0.6002.22406645,12018-May-201017:34IA-64
Uxtheme.dll6.0.6001.22693234,49618-May-201016:11x86
Uxtheme.dll6.0.6002.22406234,49618-May-201017:06x86

WORKAROUND

Workaround for Windows Vista and for Windows Server 2008

To work around this issue, use one of the following methods:

Method 1

Use a standard title bar in the window when you develop the application.

Method 2

Select Windows Classic theme. To do this, follow these steps:
  1. Click Start, and then click Control Panel.
  2. Click Appearance and Personalization.
  3. Click Change the theme under Personalization.
  4. Select Windows Classic on the theme drop-down list.
  5. Click OK to apply the change.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File namePackage_1_for_kb981564~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot applicable
File size1,775
Date (UTC)19-May-2010
Time (UTC)02:23
File namePackage_2_for_kb981564~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot applicable
File size1,942
Date (UTC)19-May-2010
Time (UTC)02:23
File namePackage_3_for_kb981564~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot applicable
File size1,780
Date (UTC)19-May-2010
Time (UTC)02:23
File namePackage_4_for_kb981564~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot applicable
File size1,780
Date (UTC)19-May-2010
Time (UTC)02:23
File namePackage_5_for_kb981564~31bf3856ad364e35~x86~~6.0.2.0.mum
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File size1,942
Date (UTC)19-May-2010
Time (UTC)02:23
File namePackage_6_for_kb981564~31bf3856ad364e35~x86~~6.0.2.0.mum
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Date (UTC)19-May-2010
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Time (UTC)02:23
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Date (UTC)19-May-2010
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Date (UTC)19-May-2010
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Date (UTC)19-May-2010
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File size1,425
Date (UTC)19-May-2010
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Date (UTC)19-May-2010
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Date (UTC)19-May-2010
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Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
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Date (UTC)19-May-2010
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Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_942ecbcd8ee6c1cfcb9ebc20b96a86a6_31bf3856ad364e35_6.0.6002.22406_none_31cfe2327a4d1f5b.manifest
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Date (UTC)18-May-2010
Time (UTC)18:37

Properties

Article ID: 981564 - Last Review: October 9, 2011 - Revision: 3.0
APPLIES TO
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Business
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Premium
    • Windows Vista Starter
    • Windows Vista Ultimate
  • Windows Vista Service Pack 2, when used with:
    • Windows Vista Business
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Premium
    • Windows Vista Starter
    • Windows Vista Ultimate
  • Windows Server 2008 Service Pack 2, when used with:
    • Windows Server 2008 Datacenter
    • Windows Server 2008 Enterprise
    • Windows Server 2008 Standard
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbexpertiseinter kbexpertiseadvanced kbqfe kbHotfixServer kbfix kbsurveynew kbautohotfix KB981564

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