Article ID: 981839 - Last Review: April 8, 2010 - Revision: 1.0

The postal code appears in an incorrect location in a contact in Microsoft Outlook after you synchronize Microsoft Outlook with Microsoft Dynamics CRM 4.0

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SYMPTOMS

Assume that you install Update Rollup 7 for Microsoft Dynamics CRM 4.0 on a Microsoft Dynamics CRM client for Microsoft Office Outlook. After you synchronize Microsoft Outlook with Microsoft Dynamics CRM 4.0, the postal code incorrectly appears before the city and the state in the address card of the contact.
For more information about Update Rollup 7 for Microsoft Dynamics CRM 4.0, click the following article number to view the article in the Microsoft Knowledge Base:
971782  (http://support.microsoft.com/kb/971782/ ) Update Rollup 7 for Microsoft Dynamics CRM 4.0 is available

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

Note This problem was originally fixed in Update Rollup 10 for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
979347  (http://support.microsoft.com/kb/979347/ ) Update Rollup 10 for Microsoft Dynamics CRM 4.0 is available

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
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