An access violation occurs in the Imetip.dll component and then the Tablet PC Input Service does not work after user logon process in Windows Vista or in Windows Server 2008

Article translations Article translations
Article ID: 981876 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

On a computer that is running Windows Vista or Windows Server 2008, you enable the Tablet PC Input Service. However, an access violation occurs in the Imetip.dll component after the user logon process. When this issue occurs, applications that use Tablet PC Input Service stop responding.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 SP2
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msctf.dll6.0.6001.22658806,91219-Mar-201017:55x86
Msctf.dll6.0.6002.22368807,42419-Mar-201018:44x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msctf.dll6.0.6001.226581,040,89619-Mar-201018:09x64
Msctf.dll6.0.6002.223681,040,89619-Mar-201018:53x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msctf.dll6.0.6001.226582,060,28819-Mar-201017:37IA-64
Msctf.dll6.0.6002.223682,061,31219-Mar-201018:33IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameX86_028ce2a1069085ef18825fd513d9a735_31bf3856ad364e35_6.0.6001.22658_none_1646ee78528ef000.manifest
File version
File size715
Date (UTC)20-Mar-2010
Time (UTC)09:06
PlatformNot applicable
File nameX86_ef419dd59bde3ededbb30ead8776c200_31bf3856ad364e35_6.0.6002.22368_none_0ba0cacac6c28b23.manifest
File version
File size715
Date (UTC)20-Mar-2010
Time (UTC)09:06
PlatformNot applicable
File nameX86_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6001.22658_none_761f491708040193.manifest
File version
File size29,560
Date (UTC)19-Mar-2010
Time (UTC)19:45
PlatformNot applicable
File nameX86_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6002.22368_none_77faeb13053272a8.manifest
File version
File size29,560
Date (UTC)19-Mar-2010
Time (UTC)21:07
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_6d83cb7a5fb1b8ac11d33c914c5604b5_31bf3856ad364e35_6.0.6001.22658_none_d21c48843846a373.manifest
File version
File size719
Date (UTC)20-Mar-2010
Time (UTC)09:06
PlatformNot applicable
File nameAmd64_b296eda6f83acebb097151a2a4132ac0_31bf3856ad364e35_6.0.6001.22658_none_34c5a4788fadd97d.manifest
File version
File size1,078
Date (UTC)20-Mar-2010
Time (UTC)09:06
PlatformNot applicable
File nameAmd64_ddd59120283e33cc6c999d5fad5b290d_31bf3856ad364e35_6.0.6002.22368_none_feac91a0f7f9b5cf.manifest
File version
File size1,078
Date (UTC)20-Mar-2010
Time (UTC)09:06
PlatformNot applicable
File nameAmd64_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6001.22658_none_d23de49ac06172c9.manifest
File version
File size29,584
Date (UTC)19-Mar-2010
Time (UTC)19:48
PlatformNot applicable
File nameAmd64_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6002.22368_none_d4198696bd8fe3de.manifest
File version
File size29,584
Date (UTC)19-Mar-2010
Time (UTC)22:36
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_270876b540f89c654bc2641d13fcbce3_31bf3856ad364e35_6.0.6002.22368_none_b0ffeb07a2e7da7a.manifest
File version
File size1,076
Date (UTC)20-Mar-2010
Time (UTC)09:06
PlatformNot applicable
File nameIa64_43f37ad9d0739f496016aac615bc526f_31bf3856ad364e35_6.0.6001.22658_none_7762ab835a3d579a.manifest
File version
File size717
Date (UTC)20-Mar-2010
Time (UTC)09:06
PlatformNot applicable
File nameIa64_aee3438e5340e6d2c5f9d5edfcda730a_31bf3856ad364e35_6.0.6001.22658_none_4520883e52dd9316.manifest
File version
File size1,076
Date (UTC)20-Mar-2010
Time (UTC)09:06
PlatformNot applicable
File nameIa64_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6001.22658_none_7620ed0d08020a8f.manifest
File version
File size29,572
Date (UTC)19-Mar-2010
Time (UTC)19:29
PlatformNot applicable
File nameIa64_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6002.22368_none_77fc8f0905307ba4.manifest
File version
File size29,572
Date (UTC)19-Mar-2010
Time (UTC)19:59
PlatformNot applicable

Properties

Article ID: 981876 - Last Review: April 19, 2010 - Revision: 2.0
APPLIES TO
  • Windows Vista Service Pack 2, when used with:
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Premium
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate
    • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Premium
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate
    • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Service Pack 2, when used with:
    • Windows HPC Server 2008
    • Windows Server 2008 Foundation
    • Windows Server 2008 Datacenter
    • Windows Server 2008 Datacenter without Hyper-V
    • Windows Server 2008 Enterprise
    • Windows Server 2008 Enterprise without Hyper-V
    • Windows Server 2008 Standard
    • Windows Server 2008 Standard without Hyper-V
    • Windows Web Server 2008
    • Windows Server 2008 for Itanium-Based Systems
  • Windows HPC Server 2008
  • Windows Server 2008 Foundation
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard
  • Windows Server 2008 R2 Standard without Hyper-V
  • Windows Web Server 2008
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbexpertisebeginner kbqfe kbhotfixserver kbautohotfix kbsurveynew kbprb KB981876

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com