Article ID: 981991 - View products that this article applies to.
You use Windows Internet Explorer 8 to view a webpage that contains a frameset inside an IFRAME element. When you click Print to print the webpage or when you click Print Preview to preview the layout, Internet Explorer 8 crashes.
Note This issue occurs when you view a webpage in the Internet Explorer 8 Standards mode.
This issue occurs because Internet Explorer 8 encounters an error when it handles a frameset inside an IFRAME element.
To work around this issue, enable Compatibility View for the affected webpage. The Compatibility View option is located on the Tools menu in Internet Explorer 8.
Security update informationTo resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft website:
http://update.microsoft.comFor more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspxNote This update was first included in security update 2183461 (MS10-053). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2183461/ )MS10-053: Cumulative security update for Internet Explorer
For more information about how to use the IFRAME element, visit the following Microsoft website:
How to use the IFRAME element
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