Internet Explorer 8 crashes when you try to print a webpage that contains a frameset inside an IFRAME element

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Article ID: 981991 - View products that this article applies to.
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SYMPTOMS

You use Windows Internet Explorer 8 to view a webpage that contains a frameset inside an IFRAME element. When you click Print to print the webpage or when you click Print Preview to preview the layout, Internet Explorer 8 crashes.

Note This issue occurs when you view a webpage in the Internet Explorer 8 Standards mode.

CAUSE

This issue occurs because Internet Explorer 8 encounters an error when it handles a frameset inside an IFRAME element.

WORKAROUND

To work around this issue, enable Compatibility View for the affected webpage. The Compatibility View option is located on the Tools menu in Internet Explorer 8.

RESOLUTION

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft website:
http://update.microsoft.com
For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 2183461 (MS10-053). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2183461 MS10-053: Cumulative security update for Internet Explorer

MORE INFORMATION

For more information about how to use the IFRAME element, visit the following Microsoft website:
How to use the IFRAME element

Properties

Article ID: 981991 - Last Review: February 3, 2011 - Revision: 2.1
APPLIES TO
  • Windows Internet Explorer 8
Keywords: 
kbqfe kbprb kbsurveynew kbexpertiseinter KB981991

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