Internet Explorer 7 or Internet Explorer 8 may crash after you apply security update 978207 (MS10-002) or security update 980182 (MS10-018)

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Article ID: 982164 - View products that this article applies to.
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SYMPTOMS

You apply security update 978207 (MS10-002) or security update 980182 (MS10-018) on a computer that has Windows Internet Explorer 7 or Windows Internet Explorer 8 installed. When you try to browse a webpage that contains HTML Components (.htc files), Internet Explorer may crash. Additionally, you receive the following error message:
Internet Explorer has stopped working.

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
When this issue occurs, an event that resembles the following is logged in the Application log. This error indicates that the crash occurs in the Mshtml.dll module.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Description: Faulting application iexplore.exe, version <version number>, faulting module mshtml.dll, version <version number>, fault address <address>.

RESOLUTION

Security update information

To resolve this problem, install the most recent cumulative security update for Windows Internet Explorer. To do this, visit the following Microsoft website:
http://update.microsoft.com
For more technical information about the most recent cumulative security update for Windows Internet Explorer, visit the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 2360131 (MS10-071). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2360131 MS10-071: Cumulative security update for Internet Explorer

WORKAROUND

To work around this issue, use the onbeforeunload event to dynamically detach the .htc files before you browse to another webpage.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 982164 - Last Review: February 3, 2011 - Revision: 3.1
APPLIES TO
  • Windows Internet Explorer 8
  • Windows Internet Explorer 7
Keywords: 
kbexpertiseinter kbhotfixserver kbqfe kbfix kbsurveynew kbprb KB982164

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