Article ID: 982219 - Last Review: January 11, 2011 - Revision: 2.0

A device does not enter the suspend mode when you run a Windows Embedded CE 6.0 R3-based OS design image on the device

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SYMPTOMS

Assume that you build a Windows Embedded CE 6.0 R3-based OS design image that includes the SYSGEN_CONNMGR catalog item. When you run the image on a target device, the device cannot enter the suspend mode. Additionally, there is no “OEMPowerOff()” debug message from the UART port.

RESOLUTION

Software update information

A supported software update is now available from Microsoft as Windows Embedded CE 6.0 Platform Builder Monthly Update (December, 2010). You can confirm this by scrolling to the "File information" section. The package file name contains the product version, date, Knowledge Base article number, and processor type. The package file name format is as follows:
Product version-yymmdd-kbnnnnnn-processor type
For example: Wincepb50-060503-kb917590-armv4i.msi is the ARMV4i Windows CE 5.0 Platform Builder fix that is documented in KB article 917590 and that is contained in the May 2006 monthly update. To resolve this problem immediately, click the following article number for information about how to obtain Windows CE Platform Builder and core operating system software updates:
837392  (http://support.microsoft.com/kb/837392/ ) How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites

This update is supported only if all previously issued updates for this product have also been installed.

Restart requirement

After you apply this update, you must perform a clean build of the whole platform. To do this, use one of the following methods:
  • On the Build menu, click Clean Solution, and then click Build Solution.
  • On the Build menu, click Rebuild Solution.
You do not have to restart the computer after you apply this software update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this software update package has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Files that are included in this hotfix package
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File nameFile sizeDateTimePath
Windows embedded ce 6.0_update_kb982219.htm7,66007-Dec-201020:04101207_kb982219
Cspbtvoice.lib317,42809-Jul-201015:03Public\Cellcore\Oak\Lib\Armv4i\Debug
Cspbtvoice.lib232,26609-Jul-201015:03Public\Cellcore\Oak\Lib\Armv4i\Retail
Cspbtvoice.lib311,56009-Jul-201015:04Public\Cellcore\Oak\Lib\Mipsii\Debug
Cspbtvoice.lib224,47409-Jul-201015:04Public\Cellcore\Oak\Lib\Mipsii\Retail
Cspbtvoice.lib311,65409-Jul-201015:04Public\Cellcore\Oak\Lib\Mipsii_fp\Debug
Cspbtvoice.lib224,57609-Jul-201015:04Public\Cellcore\Oak\Lib\Mipsii_fp\Retail
Cspbtvoice.lib313,33209-Jul-201015:04Public\Cellcore\Oak\Lib\Mipsiv\Debug
Cspbtvoice.lib226,08209-Jul-201015:04Public\Cellcore\Oak\Lib\Mipsiv\Retail
Cspbtvoice.lib313,42609-Jul-201015:04Public\Cellcore\Oak\Lib\Mipsiv_fp\Debug
Cspbtvoice.lib226,18609-Jul-201015:04Public\Cellcore\Oak\Lib\Mipsiv_fp\Retail
Cspbtvoice.lib293,63809-Jul-201015:04Public\Cellcore\Oak\Lib\Sh4\Debug
Cspbtvoice.lib215,64009-Jul-201015:04Public\Cellcore\Oak\Lib\Sh4\Retail
Cspbtvoice.lib290,93209-Jul-201015:03Public\Cellcore\Oak\Lib\X86\Debug
Cspbtvoice.lib219,01609-Jul-201015:03Public\Cellcore\Oak\Lib\X86\Retail

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Windows Embedded CE 6.0 R3
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseadvanced KB982219