Article ID: 982259 - View products that this article applies to.
Consider the following scenario:
This issue occurs because Office Click-to-Run 2010 is installed within the virtual application space that is created by the Microsoft Click-to-Run technology. Therefore, Microsoft Word is not listed as installed on the computer.
To open the files, start Microsoft Word 2010, and then you open the .htm file or the .mhtml file.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.