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A DirectX 9.0 application crashes on a computer that has more than 16 logical processors configured
Article ID: 982485 - View products that this article applies to.
You configure more than 16 logical processors on a computer that is running one of the following operating systems:
For example, you play a music file in Microsoft Windows Media Player. When you try to close Windows Media Player, the application crashes.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To work around this issue, you can use one of the following methods to create or to modify a registry key that will change the processor-specific graphics pipeline settings.
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Setting the number of logical processors that use processor specific graphics pipeline(PSGP)To have us set the number of logical processors that use processor specific graphics pipeline(PSGP) for you, go to the "Fix it for me" section. If you'd rather number of logical processors that use processor specific graphics pipeline(PSGP)yourself, go to the "Let me fix it myself" section.
Fix it for meTo set the number of logical processors that use processor specific graphics pipeline(PSGP)to 16 automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.
Fix this problem
Microsoft Fix it 50501
Note This automatic fix sets the number of logical processors that use processor specific graphics pipeline(PSGP) to 16.
Note This wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or a CD so that you can run it on the computer that has the problem.
Let me fix it myself
Disable the processor specific graphics pipelineTo disable the processor specific graphics pipeline yourself, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Did this fix the problem?
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 982485 - Last Review: October 28, 2011 - Revision: 3.0