Article ID: 982736 - View products that this article applies to.
When you back up files by using Windows Backup on a computer that is running Windows 7, the backup fails and you receive the following error message:
An internal error has occurred: The parameter is incorrect: (0x80070057)
To resolve this problem, use one of the following methods:
Method 1: Change the decimal symbol settingThis problem can occur if the decimal symbol is not set to '.' (dot). This is common in languages and locales other than English (United States), such as German (Germany).
To change the decimal symbol setting, follow these steps:
Method 2: Add a registry key valueWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To have us perform Method 2 for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
Microsoft Fix it 50719
Then, go to the "Did this fix the problem?" section.
Let me fix it myself
Did this fix the problem?
Article ID: 982736 - Last Review: August 16, 2011 - Revision: 2.1
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