Office 2010: Activation troubleshooter for activation errors in the Office 2010 licensing service

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Article ID: 982746 - View products that this article applies to.
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SYMPTOMS

When you try to install Microsoft Office 2010, you receive the following errors that indicate that the licensing service should be restarted:
0xC004F047 The Software Licensing Service reported that the proxy policy has not been updated.
0xC004F06A The Software Licensing Service reported that the requested operation is not allowed.

WORKAROUND

To work around these errors, follow these steps:
  1. Close all Office applications.
  2. Restart any Office application.

Properties

Article ID: 982746 - Last Review: September 12, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office Professional Academic 2010
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Standard 2010
  • Microsoft Office Starter 2010
Keywords: 
kbinstallation kbactivation kbexpertisebeginner kbtshoot kbsurveynew kbprb KB982746

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