Information about the error codes and corresponding descriptions of Microsoft Office activation process issues that can be repaired by using the Office Repair tool

  • Article
  • Applies to:
    Office 2016, Office 2013, Office 2010

Introduction

This article describes the error codes and corresponding descriptions of Microsoft Office activation process issues that can be repaired by using the Office Repair tool.

More Information

You can use the Office Repair tool to repair Office activation issues that contain the error codes that are listed in the following table:

Error Code Description
0xC004B008 The activation server determined that the computer could not be activated.
0xC004B100 The activation server determined that the computer could not be activated.
0xC004B001 The activation server determined that the license is invalid.
0xC004B002 The activation server determined that the license is invalid.
0xC004B003 The activation server determined that the license is invalid.
0xC004B004 The activation server determined that the license is invalid.
0xC004B005 The activation server determined that the license is invalid.
0xC004B006 The activation server determined that the license is invalid.
0xC004B009 The activation server determined that the license is invalid.
0xC004C005 The activation server determined the license is invalid.
0xC004C006 The activation server determined the license is invalid.
0xC004C009 The activation server determined the license is invalid.
0xC004C00A The activation server determined the license is invalid.
0xC004C00B The activation server determined the license is invalid.
0xC004C00D The activation server determined the license is invalid.
0xC004C011 The activation server determined the license is invalid.
0xC004F077 The Software Licensing Service determined incompatible version of authentication data.
0xC004F032 The Software Licensing Service determined that the binding data is invalid.
0xC004F01E The Software Licensing Service determined that the input data type does not match the data type in the license.
0xC004F01F The Software Licensing Service determined that the license is invalid.
0xC004F020 The Software Licensing Service determined that the license package is invalid.
0xC004F016 The Software Licensing Service determined that the request is not supported.
0xC004F019 The Software Licensing Service determined that the requested event ID is invalid.
0xC004F01A The Software Licensing Service determined that the requested event is not registered with the service.
0xC004F060 The Software Licensing Service determined that the version of the license package is invalid.
0xC004F001 The Software Licensing Service reported an internal error.
0xC004F078 The Software Licensing Service reported that the key is mismatched.
0xC004F022 The Software Licensing Service reported that the license authorization failed.
0xC004F034 The Software Licensing Service reported that the license could not be found or was invalid.
0xC004F007 The Software Licensing Service reported that the license could not be found.
0xC004F008 The Software Licensing Service reported that the license could not be found.
0xC004F018 The Software Licensing Service reported that the license does not contain valid location data for the activation server.
0xC004F011 The Software Licensing Service reported that the license file is not installed.
0xC004F023 The Software Licensing Service reported that the license is invalid.
0xC004F015 The Software Licensing Service reported that the license is not installed.
0xC004F017 The Software Licensing Service reported that the license is not installed.
0xC004F01C The Software Licensing Service reported that the license is not installed.
0xC004F027 The Software Licensing Service reported that the license is tampered.
0xC004F075 The Software Licensing Service reported that the operation cannot be completed because the service is stopping.
0xC004F071 The Software Licensing Service reported that the plug-in manifest file is incorrect.
0xC004F028 The Software Licensing Service reported that the policy cache is invalid.
0xC004F00B The Software Licensing Service reported that the product identification data is not available.
0xC004F010 The Software Licensing Service reported that the product key is invalid.
0xC004F076 The Software Licensing Service reported that the requested plug-in cannot be found.
0xC004F003 The Software Licensing Service reported that the required license could not be found.
0xC004F006 The Software Licensing Service reported that the signature file for the license is not available.
0xC004F07A The Software Licensing Service reported that the verification could not be done.
0xC004F01D The Software Licensing Service reported that the verification of the license failed.
0xC004F062 The Software Licensing Service reported that a required license could not be found.
0xC004F054 The Software Licensing Service reported that license management information has duplicated data.
0xC004F04F The Software Licensing Service reported that license management information was not found in the licenses.
0xC004F072 The Software Licensing Service reported that the license policies for fast query could not be found.
0xC004F073 The Software Licensing Service reported that the license policies for fast query have not been loaded.
0xC004F052 The Software Licensing Service reported that the licenses contain duplicated properties.

Workaround

To work around the errors that are listed earlier in this document, follow these steps:

  1. Click Start, click Run, type appwiz.cpl, and then click OK.
  2. Click to select the Office product that you installed, and then click Change.
  3. Click the Repair option, and then follow the prompts to complete the repair process.

References

For more information about Microsoft product activation, see Activate Windows 7 or Windows 8.1.