You receive an error message when you try to install PowerPivot for Excel 2010: "Setup is missing prerequisites"

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Article ID: 982765 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have Microsoft Office Click-to-Run 2010 installed on the computer.
  • You try to install Microsoft PowerPivot for Excel.
In this scenario, PowerPivot for Excel does not install. Additionally, you receive the following error message:
PowerPivot for Excel Setup

Setup is missing prerequisites:
This add-in requires Excel 2010. If you have 32-bit Excel, you must install the
32-bit version of the add-in. If not, you must install the 64-bit version.
Go to http://go,microsoft.com/fwlink/?LinkId=54583

CAUSE

This issue occurs because Office Click-to-Run 2010 is installed within the virtual application space that is created by the Microsoft Click-to-Run technology. Therefore, the Setup program for PowerPivot for Excel cannot locate an installation of Microsoft Excel 2010.

RESOLUTION

To resolve this issue, you have to install the .msi-based installation of Microsoft Office 2010 or of Microsoft Excel 2010.

To do this, uninstall Microsoft Office Click-to-Run 2010. Then, install Microsoft Office 2010 or Microsoft Excel 2010 from an installation DVD or from another installation point.

To determine whether you are running a Microsoft Office Click-to-Run 2010 installation, click the File tab, and then click Help. If there is a Click-to-Run Product Updates section, then you are running a Click-to-Run installation.

To uninstall the Microsoft Office Click-to-Run 2010 installation, follow these steps:
  1. Click Start, and then click Control Panel.
  2. Click the Add or Remove Programs item or the Programs and Features item.
  3. In the list of installed programs, click Microsoft Office Click-to-Run 2010, and then click Uninstall.
  4. Click Yes when you are prompted to remove all applications that were installed by Office Click-to-Run. For example, you may be prompted to remove Microsoft Office Home and Business 2010 or Microsoft Office Home and Student 2010.

MORE INFORMATION

For more information about how to install PowerPivot for Excel, see the following topic on the Microsoft Developer Network (MSDN) website:
How to: Install PowerPivot for Excel

Properties

Article ID: 982765 - Last Review: September 18, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
Keywords: 
kbsetup kberrmsg kbtshoot kbexpertisebeginner kbsurveynew kbprb KB982765

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