Article ID: 982947 - View products that this article applies to.
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Symptoms

When you run a Microsoft PowerPoint 2013 or 2010 slide show in Microsoft Office PowerPoint 2007 or in earlier versions, any videos that are in the presentation do not play. Instead, the video displays a black poster frame instead of the original poster frame.

Cause

This issue occurs because, when you insert a video into a PowerPoint 2013 or 2010 presentation, PowerPoint 2013 and 2010 now embed the video into the presentation. PowerPoint 2007 Service Pack 1 and earlier versions do not support playing embedded videos in a presentation.

This is a change from earlier versions of PowerPoint. In those earlier versions, when you inserted a video into a presentation, the presentation linked to the file instead of embedding the video. 

Resolution

Use the PowerPoint Viewer

You can play videos in a PowerPoint 2013 or 2010 presentation by using the Microsoft PowerPoint Viewer. You can download the PowerPoint Viewer by visiting the following Microsoft Download Center Page:
PowerPoint Viewer

Update PowerPoint 2007 to the 2007 Microsoft Office suite Service Pack 2

The 2007 Microsoft Office suite Service Pack 2 updates PowerPoint 2007 so that it can play embedded videos in presentations that are created by PowerPoint 2010. For more information about how to obtain the latest service pack for the 2007 Office suite, click the following article number to view the article in the Microsoft Knowledge Base:
949585 How to obtain the latest service pack for the 2007 Office suite

Properties

Article ID: 982947 - Last Review: December 26, 2012 - Revision: 3.0
Applies to
  • Microsoft PowerPoint 2010
  • Microsoft PowerPoint Home and Student 2010
  • Microsoft Office PowerPoint 2007
  • Microsoft Office PowerPoint 2007 (Home and Student version)
  • Microsoft Office PowerPoint Viewer 2007 Service Pack 1
  • Microsoft PowerPoint 2013
Keywords: 
kbprb kbPubTypeKC kbsurveynew kbtshoot kbvideo kbexpertisebeginner KB982947

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