A OneNote 2010 page attaches as an .mht file in Outlook 2010 when you click E-mail Page

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Article ID: 982991 - View products that this article applies to.
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SYMPTOMS

When you click E-mail Page in Microsoft OneNote 2010 to send your OneNote page as an email message in Microsoft Outlook 2010, the page is attached to the email message as an .mht file.

CAUSE

This problem occurs when the string value for Outlook 2010 is longer than any other program's string value in the RegisteredApplications key in the registry.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1: Edit the registry

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

Add a new string value in the RegisteredApplications key that is longer than 22 characters. To do this, follow these steps:

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click to select the following registry key:
    HKEY_LOCAL_MACHINE\Software\RegisteredApplications
  3. After you select the key that is specified in step 2, point to New on the Edit menu, and then click String Value.
  4. Type This is to fix an issue in OneNote, and then press ENTER.
  5. Right-click This is to fix an issue in OneNote, and then click Modify.
  6. In the Value data box, type This is to fix an issue in OneNote, and then click OK.
  7. On the File menu, click Exit to exit Registry Editor.


Method 2: Install Windows Live Essentials

Install any of the Windows Live Essentials programs. For more information about Windows Live Essentials, visit the following Microsoft website:
Windows Live Essentials

MORE INFORMATION

When you click E-mail Page in OneNote 2010, the page should be inserted into the body of the Outlook message as HTML text.

To locate E-mail Page in OneNote 2010, click the File tab and then click Send. Or, on the Home tab, E-mail Page is located in the Outlook group.

Properties

Article ID: 982991 - Last Review: August 26, 2011 - Revision: 2.2
APPLIES TO
  • Microsoft OneNote 2010
Keywords: 
kbexpertisebeginner kbprb kbtshoot kbsurveynew KB982991

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