Word seems to stop responding when you import XML by using the eXtyles add-in

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Article ID: 983028 - View products that this article applies to.
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SYMPTOMS

When you use the Inera Inc. eXtyles add-in to import an XML document into Microsoft Word 2010, Microsoft Office Word 2007, or Microsoft Office Word 2003, Word displays the following message:
Word is finishing analyzing your document
When this message is displayed, Word seems to stop responding for a longer time than expected.

CAUSE

This issue occurs when the following Word editing options are enabled:
  • Keep track of formatting
  • Mark formatting inconsistencies 
 

RESOLUTION

To resolve this issue, you can disable these two options. To do this, follow these steps.

For Word 2010
  1. On the File tab, click Options.
  2. Click the Advanced tab.
  3. Under Editing options, under Keep track of formatting, click to clear the Mark formatting inconsistencies check box.
  4. Click to clear the Keep track of formatting check box.
  5. Click OK.
For Word 2007
  1. Click the Microsoft Office Button, and then click Word Options.
  2. Click Advanced.
  3. Under Keep track of formatting, click to clear the Mark formatting inconsistencies check box.
  4. Click to clear the Keep track of formatting check box.
  5. Click OK.
For Word 2003
  1. On the Tools menu, click Options, and then click the Advanced tab in the Options dialog box.
  2. Under Keep track of formatting, click to clear the Mark formatting inconsistencies check box.
  3. Click to clear the Keep track of formatting check box.
  4. Click OK.

MORE INFORMATION

For more information about the eXtyles suite of tools, visit the following Inera Inc. website:
http://www.inera.com/
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

STATUS

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 983028 - Last Review: August 26, 2011 - Revision: 2.2
APPLIES TO
  • Microsoft Word 2010
  • Microsoft Office Word 2007
  • Microsoft Office Word 2007 (Home and Student version)
  • Microsoft Office Word 2003
Keywords: 
kbprb kbpubtypekc kbsurveynew kbtshoot kbimport kbxml KB983028

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