You receive the error "This file cannot be previewed because of an error with the following previewer" when you try to preview an Office document in Outlook 2010 during a Remote Desktop session

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Article ID: 983064 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You run Microsoft Outlook 2010 as a Windows Server 2008 Terminal Services RemoteApp program.
  • You receive an email message that contains a Microsoft Office document as an attachment.
In this scenario, when you preview the Office document by using the Outlook attachment previewer feature, you receive the following error:

This file cannot be previewed because of an error with the following previewer:

Microsoft Application_name Previewer

RESOLUTION

To resolve this issue, apply the following update: 
      2544026 Description of the Office 2010 hotfix package (mso-x-none.msp): June 28, 2011  

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Article ID: 983064 - Last Review: September 15, 2011 - Revision: 3.3
APPLIES TO
  • Microsoft Outlook 2010
Keywords: 
kbexpertisebeginner kbprb kbtshoot kbpubtypekc kbsurveynew kbview KB983064

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