Article ID: 983105 - View products that this article applies to.
You have Microsoft Office Starter 2010 installed. When you create a mail merge in Microsoft Word 2010, the Select from Outlook Contacts option is unavailable.
This issue occurs because Microsoft Outlook 2010 is not included in Office Starter 2010.
To work around this issue, use one of the following available options when you create the mail merge:
For more information about the mail merge feature in Word 2010, see the following Word 2010 Help and How-to topics:
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