A blank window opens unexpectedly when you start Office Communicator 2007 R2

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Article ID: 983215 - View products that this article applies to.
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SYMPTOMS

A blank window opens unexpectedly when you start Microsoft Office Communicator 2007 R2. The blank window disappears when you exit Office Communicator 2007 R2.

CAUSE

This issue occurs because the computer is low on memory.

RESOLUTION

To resolve this problem, apply the update package for Office Communicator 2007 R2 that is described in the following Microsoft Knowledge Base article:
978564 Description of the cumulative update package for Communicator 2007 R2: April 2010

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 983215 - Last Review: May 11, 2010 - Revision: 1.1
APPLIES TO
  • Microsoft Office Communicator 2007 R2
Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB983215

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