Description of cumulative update for Office Communications Server 2007 R2: July, 2010

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Article ID: 983472 - View products that this article applies to.
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SUMMARY

This article describes the Microsoft Office Communications Server 2007 R2 issues that are fixed in the cumulative update for Microsoft Office Communications Server 2007 R2 that is dated July 2010.
This article describes the following items about the update package:
  • The issues that the update package fixes.
  • The prerequisites for installing the update package.
  • Whether you must restart the computer after you install the update package.
  • Whether the update package is replaced by any other update package.
  • Whether you must make any registry changes.
  • The files that the update package contains.

INTRODUCTION

Issues that this update package fixes

This cumulative update fixes the following issues:
  • 2171331 Outgoing PSTN calls do not work intermittently when you use Office Communications Server 2007 R2 Enterprise Voice
  • 2254191 Network traffic on Unified Messaging servers may be higher than usual after you install the update that is described in KB 978008 on Office Communications Server 2007 R2
  • 2254197 Outgoing PSTN calls are unavailable and Event ID 46020 is logged on an Office Communications Server 2007 R2 front-end server
  • 2254199 An Office Communications Server 2007 R2 Access Edge server crashes and then restarts unexpectedly
  • 2262272 Messages are not archived when the archiving service stops if you select the “Shut down server if archiving fails” option in Office Communications Server 2007 R2
This cumulative update also includes the following previously released updates:
  • 981172 The Intelligent IM filter tool does not block URLs that contain certain characters
  • 981246 Event ID 21071 and Event ID 21064 are logged by Office Communications Server 2007 R2
  • 981252 An Office Communicator 2007 R2 user does not receive any notification that a messaging session failure occurred in a conference that is hosted on Office Communications Server 2007 R2
  • 978375 Event ID 21071 occurs in Office Communications Server 2007 R2
  • 978363 You experience performance issues in Office Communications Server 2007 R2 during NTLM authentication
  • 978364 You experience performance issues in Office Communications Server 2007 R2 when you move many users between pools at the same time
  • 978366 Instant messages are blocked in Office Communications Server 2007 R2 if a third-party application uses the "otherIpPhone" attribute
  • 978367 You cannot start the Office Communications Server 2007 R2 Front-End service if the connection to the root domain controller is lost
  • 978369 Instant messaging fails when the Office Communications Server 2007 R2 front-end server that you connect to changes
  • 975892 Error message when you send a meeting request for a conference call that is hosted in Office Communications Server 2007 R2, Enterprise Edition
  • 975894 Event ID 44031 for trusted domains is logged frequently in Office Communications Server 2007 R2
  • 968955A computer that is running Office Communications Server 2007 R2, Audio/Video Conferencing Edge Server crashes when it tries to process a Relay NAT message
  • 972714No calling party name appears in Communicator 2007 R2 when a Private Branch Exchange telephone user calls a Communications Server 2007 R2 user
  • 972709Error message when a SIP message request is sent from a federated partner in Communications Server 2007 R2: "500: Server Internal Error"
  • 972700When Office Communications Server 2007 R2 routes a voice mail call to an Exchange Server 2007 Unified Messaging server, the corresponding invitation message does not indicate that the request originates from Office Communications Server
  • 972403Network performance issues that are caused by Global address list (GAL) file downloads or by GAL delta file downloads in Office Communicator 2007 R2
  • 971844No calling party name appears in Communicator 2007 R2 when a Private Branch Exchange telephone user calls a Communications Server 2007 R2 user
  • 971845You cannot use a set of features in Office Communicator 2007 R2 that integrate secure delegation for the local Outlook 2007 calendar
  • 975892 Error message when you send a meeting request for a conference call that is hosted in Office Communications Server 2007 R2, Enterprise Edition
  • 968879 You cannot forward a call between federated users in Communications Server 2007 R2
  • 968938 The Communications Server 2007 R2 - A/V Edge Authentication Server does not recognize a token request if the locale for RTCProxyService is not en-US/409
  • 969010 Communications Server 2007 R2 performance counters are missing in Performance Monitor
  • 968910 Communications Server 2007 does not detect the changes when Unified Messaging dial plans or UM servers are added
  • The license expiration date for Office Communications Server (OCS) 2007 R2, Evaluation Edition was calculated incorrectly. This miscalculation causes Office Communications Server 2007 R2, Evaluation Edition to expire on July 13, 2009. This cumulative update fixes the calculation of the license expiration date. When you download this cumulative update, the expiration date is based on the installation date of the server.
  • Earlier updates of Office Communications Server 2007 R2 required Microsoft Message Queuing (also known as MSMQ) to be installed on Office Communications Server 2007 R2, Enterprise Edition Distributed – Front End or the Office Communications Server 2007 R2, Standard Edition. This cumulative update removes that requirement.
  • The RTC Media Relay driver in Office Communications Server, Edge Server is also updated this cumulative update.

MORE INFORMATION

Update package information

Microsoft Download Center

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the Server.msp package now.
Release Date: July 2010

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

By contacting support

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The Office Communications Server 2007 R2 services may not start after you install the cumulative update that is described in this article. To resolve this issue, you must install the following cumulative update:
2032834 Description of the cumulative update package for Office Communications Server 2007 R2 database: July, 2010


Restart requirement

You are prompted to restart the server at the end of the installation of the update.

Restart requirement

You are prompted to restart your computer after you install this cumulative update.

Note You do not have to restart your computer after you uninstall the cumulative update.

Hotfix replacement information

This cumulative update replaces hotfix package 978008.
  • 978008 Description of cumulative update for Office Communications Server 2007 R2: April, 2010

Registry information

To use one of the update packages in this package, you do not have to make any changes to the registry.

Update package installation information

To install this cumulative update, install the OCS2007-KB983472-amd64-Server.msp package on the following computers:
  • Office Communications Server 2007 R2– Standard Edition Server
  • Office Communications Server 2007 R2– Enterprise Edition Consolidated
  • Office Communications Server 2007 R2 – Enterprise Edition Distributed – Front End
  • Office Communications Server 2007 R2 – Edge Server
Note Because this cumulative update updates the RTC Media Relay driver, you may have to intervene during the installation of the update on Office Communications Server 2007 R2 – Edge Server. If you install this update by using Microsoft Update on a computer that is running Windows Server 2008, or if you manually install this update on other Windows operating systems, you receive the following prompt:
Windows SecurityWould you like to install this device software? Always trust software from "Microsoft Corporation".  [Install] [Don't Install]You should only install driver software from publishers you trust.  How can I decide which device software is safe to install?

Removal information

To remove this cumulative update, use the Add or Remove Programs feature in Control Panel.

Note When you uninstall this cumulative update, Office Communications Server Monitoring Agent (RTCQmsAgent) stops. However, you must manually restart RTCQmsAgent after you uninstall this cumulative update.

Sometimes, when you try to uninstall the cumulative update, you are prompted for the source CD. If you are prompted for the source CD, insert it. Or, provide the path where the source files can be found.

File information

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to correct the issues that are listed in this article.

After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
abserver.exe3.5.6907.196333,65630-Jun-201017:41x86
acpmcu_s4perf.dll3.5.6907.20542,83230-Jun-201017:41x64
core_s4perf.dll3.5.6907.20542,83230-Jun-201017:41x64
exumrouting.exe3.5.6907.206370,52830-Jun-201017:41x86
gac_microsoft.rtc.server.mcuinfrastructure.dll3.5.6907.2061,656,72030-Jun-201017:41x86
iimfilter.exe3.5.6907.196325,46430-Jun-201017:41x86
immcusvc.exe3.5.6907.196448,34430-Jun-201017:41x86
immcu_s4perf.dll3.5.6907.20542,83230-Jun-201017:41x64
inboundrouting.exe3.5.6907.206374,62430-Jun-201017:41x86
lcmanagedtaskhandler.dll3.5.6907.411,062,75230-Jun-201017:41x86
mediarelaysvc.exe3.5.6907.37231,24830-Jun-201017:41x86
microsoft.rtc.mras.dll3.5.6907.37284,51230-Jun-201017:41x86
microsoft.rtc.qoeagent.dll3.5.6907.206583,53630-Jun-201017:41x86
microsoft.rtc.server.mcuinfrastructure.dll3.5.6907.2061,656,72030-Jun-201017:41x86
outboundrouting.exe3.5.6907.206415,59230-Jun-201017:41x86
rtcarcha.dll3.5.6907.2061,664,34430-Jun-201017:41x64
rtcmrdrv64.sys3.5.6907.206160,60030-Jun-201017:41x64
server_rtcsrv.exe3.5.6907.1961,027,40830-Jun-201017:41x64
sipstack.dll3.5.6907.1962,901,33630-Jun-201017:41x64
translationservice.exe3.5.6907.37362,33630-Jun-201017:41x86
userpinservice.exe3.5.6907.83624,48030-Jun-201017:41x86
wrtces.dll3.5.6907.2064,864,84830-Jun-201017:41x64

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the latest updates for Communications Server 2007 R2, click the following article number to view the article in the Microsoft Knowledge Base:
968802 Updates for Communications Server 2007 R2

Properties

Article ID: 983472 - Last Review: August 2, 2010 - Revision: 6.1
APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
  • Microsoft Office Communications Server 2007 R2 Standard Edition
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbHotfixServer kbfix kbqfe atdownload KB983472

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