This article describes the Microsoft Office Communications Server 2007 R2 issues that are fixed in the cumulative update for Microsoft Office Communications Server 2007 R2 that is dated July 2010.
This article describes the following items about the update package:
- The issues that the update package fixes.
- The prerequisites for installing the update
package.
- Whether you must restart the computer after you install
the update package.
- Whether the update package is replaced by any other
update package.
- Whether you must make any registry changes.
- The files that the update package contains.
Issues that this update package fixes
This cumulative update fixes the following issues:
2171331
(http://support.microsoft.com/kb/2171331/
)
Outgoing PSTN calls do not work intermittently when you use Office Communications Server 2007 R2 Enterprise Voice
2254191
(http://support.microsoft.com/kb/2254191/
)
Network traffic on Unified Messaging servers may be higher than usual after you install the update that is described in KB 978008 on Office Communications Server 2007 R2
2254197
(http://support.microsoft.com/kb/2254197/
)
Outgoing PSTN calls are unavailable and Event ID 46020 is logged on an Office Communications Server 2007 R2 front-end server
2254199
(http://support.microsoft.com/kb/2254199/
)
An Office Communications Server 2007 R2 Access Edge server crashes and then restarts unexpectedly
2262272
(http://support.microsoft.com/kb/2262272/
)
Messages are not archived when the archiving service stops if you select the “Shut down server if archiving fails” option in Office Communications Server 2007 R2
This cumulative update also includes the following previously
released updates:
981172
(http://support.microsoft.com/kb/981172/
)
The Intelligent IM filter tool does not block URLs that contain certain characters
981246
(http://support.microsoft.com/kb/981246/
)
Event ID 21071 and Event ID 21064 are logged by Office Communications Server 2007 R2
981252
(http://support.microsoft.com/kb/981252/
)
An Office Communicator 2007 R2 user does not receive any notification that a messaging session failure occurred in a conference that is hosted on Office Communications Server 2007 R2
978375
(http://support.microsoft.com/kb/978375/
)
Event ID 21071 occurs in Office Communications Server 2007 R2
978363
(http://support.microsoft.com/kb/978363/
)
You experience performance issues in Office Communications Server 2007 R2 during NTLM authentication
978364
(http://support.microsoft.com/kb/978364/
)
You experience performance issues in Office Communications Server 2007 R2 when you move many users between pools at the same time
978366
(http://support.microsoft.com/kb/978366/
)
Instant messages are blocked in Office Communications Server 2007 R2 if a third-party application uses the "otherIpPhone" attribute
978367
(http://support.microsoft.com/kb/978367/
)
You cannot start the Office Communications Server 2007 R2 Front-End service if the connection to the root domain controller is lost
978369
(http://support.microsoft.com/kb/978369/
)
Instant messaging fails when the Office Communications Server 2007 R2 front-end server that you connect to changes
975892
(http://support.microsoft.com/kb/975892/
)
Error message when you send a meeting request for a conference call that is hosted in Office Communications Server 2007 R2, Enterprise Edition
975894
(http://support.microsoft.com/kb/975894/
)
Event ID 44031 for trusted domains is logged frequently in Office Communications Server 2007 R2
968955
(http://support.microsoft.com/kb/968955/
)
A computer that is running Office Communications Server 2007 R2, Audio/Video Conferencing Edge Server crashes when it tries to process a Relay NAT message
972714
(http://support.microsoft.com/kb/972714/
)
No calling party name appears in Communicator 2007 R2 when a Private Branch Exchange telephone user calls a Communications Server 2007 R2 user
972709
(http://support.microsoft.com/kb/972709/
)
Error message when a SIP message request is sent from a federated partner in Communications Server 2007 R2: "500: Server Internal Error"
972700
(http://support.microsoft.com/kb/972700/
)
When Office Communications Server 2007 R2 routes a voice mail call to an Exchange Server 2007 Unified Messaging server, the corresponding invitation message does not indicate that the request originates from Office Communications Server
972403
(http://support.microsoft.com/kb/972403/
)
Network performance issues that are caused by Global address list (GAL) file downloads or by GAL delta file downloads in Office Communicator 2007 R2
971844
(http://support.microsoft.com/kb/971844/
)
No calling party name appears in Communicator 2007 R2 when a Private Branch Exchange telephone user calls a Communications Server 2007 R2 user
971845
(http://support.microsoft.com/kb/971845/
)
You cannot use a set of features in Office Communicator 2007 R2 that integrate secure delegation for the local Outlook 2007 calendar
975892
(http://support.microsoft.com/kb/975892/
)
Error message when you send a meeting request for a conference call that is hosted in Office Communications Server 2007 R2, Enterprise Edition
968879
(http://support.microsoft.com/kb/968879/
)
You cannot forward a call between federated users in Communications Server 2007 R2
968938
(http://support.microsoft.com/kb/968938/
)
The Communications Server 2007 R2 - A/V Edge Authentication Server does not recognize a token request if the locale for RTCProxyService is not en-US/409
969010
(http://support.microsoft.com/kb/969010/
)
Communications Server 2007 R2 performance counters are missing in Performance Monitor
968910
(http://support.microsoft.com/kb/968910/
)
Communications Server 2007 does not detect the changes when Unified Messaging dial plans or UM servers are added
- The license expiration date for Office Communications
Server (OCS) 2007 R2, Evaluation Edition was calculated incorrectly. This
miscalculation causes Office Communications Server 2007 R2, Evaluation Edition
to expire on July 13, 2009. This cumulative update fixes the calculation of the
license expiration date. When you download this cumulative update, the
expiration date is based on the installation date of the server.
- Earlier updates of Office Communications Server 2007 R2
required Microsoft Message Queuing (also known as MSMQ) to be installed on
Office Communications Server 2007 R2, Enterprise Edition Distributed – Front
End or the Office Communications Server 2007 R2, Standard Edition. This
cumulative update removes that requirement.
- The RTC Media Relay driver in Office Communications
Server, Edge Server is also updated this cumulative update.
Update package information
Microsoft Download Center
The following
file is available for download from the Microsoft Download
Center:
Collapse this imageExpand this image
Download
the Server.msp package now.
(http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=b3b02475-150c-41fa-844a-c10a517040f4)
Release Date: July 2010
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
By contacting support
A supported hotfix is available from Microsoft. However, this hotfix is
intended to correct only the problems that are described in this article. Apply
this hotfix only to systems that are experiencing the problems described in
this article. This hotfix might receive additional testing. Therefore, if you
are not severely affected by this problem, we recommend that you wait for the
next software update that contains this hotfix.
If the hotfix is
available for download, there is a "Hotfix download available" section at the
top of this Knowledge Base article. If this section does not appear, contact
Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
apply to additional support questions and issues that do not qualify for this
specific hotfix. For a complete list of Microsoft Customer Service and Support
telephone numbers or to create a separate service request, visit the following
Microsoft Web site:
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
Prerequisites
The Office Communications Server 2007 R2 services may not start after you install the cumulative update that is described in this article. To resolve this issue, you must install the following cumulative update:
2032834
(http://support.microsoft.com/kb/2032834 /
)
Description of the cumulative update package for Office Communications Server 2007 R2 database: July, 2010
Restart requirement
You are prompted to restart the server at the end of the
installation of the update.
Restart requirement
You are prompted to restart your computer after you install this
cumulative update.
Note You do not have to restart your computer after you uninstall the
cumulative update.
Hotfix replacement information
This cumulative update replaces hotfix package 978008.
978008
(http://support.microsoft.com/kb/978008/
)
Description of cumulative update for Office Communications Server 2007 R2: April, 2010
Registry information
To use one of the
update packages in this package, you do not have to make any changes to the
registry.
Update package installation information
To install this cumulative update, install the OCS2007-KB983472-amd64-Server.msp package on the following computers:
- Office Communications Server 2007 R2– Standard Edition
Server
- Office Communications Server 2007 R2– Enterprise Edition
Consolidated
- Office Communications Server 2007 R2 – Enterprise Edition
Distributed – Front End
- Office Communications Server 2007 R2 – Edge Server
Note Because this cumulative update updates the RTC Media Relay
driver, you may have to intervene during the installation of the update on
Office Communications Server 2007 R2 – Edge Server. If you install this update
by using Microsoft Update on a computer that is running Windows Server 2008, or
if you manually install this update on other Windows operating systems, you
receive the following prompt:
Windows SecurityWould you like to install this device software? Always trust software from "Microsoft Corporation". [Install] [Don't Install]You should only install driver software from publishers you trust. How can I decide which device software is safe to install?
Removal information
To remove this cumulative update, use the
Add or Remove
Programs feature in Control Panel.
Note When you uninstall this cumulative update, Office Communications
Server Monitoring Agent (RTCQmsAgent) stops. However, you must manually restart
RTCQmsAgent after you uninstall this cumulative update.
Sometimes,
when you try to uninstall the cumulative update, you are prompted for the
source CD. If you are prompted for the source CD, insert it. Or, provide the
path where the source files can be found.
File information
This update may not
contain all the files that you must have to fully update a product to the
latest build. This update contains only the files that you must have to correct
the issues that are listed in this article.
After the update is installed, the global version of
this update has the file attributes, or a later version of the file attributes,
that are listed in the following table:
Collapse this tableExpand this table
| File name | File version | File size | Date | Time | Platform |
|---|
| abserver.exe | 3.5.6907.196 | 333,656 | 30-Jun-2010 | 17:41 | x86 |
| acpmcu_s4perf.dll | 3.5.6907.205 | 42,832 | 30-Jun-2010 | 17:41 | x64 |
| core_s4perf.dll | 3.5.6907.205 | 42,832 | 30-Jun-2010 | 17:41 | x64 |
| exumrouting.exe | 3.5.6907.206 | 370,528 | 30-Jun-2010 | 17:41 | x86 |
| gac_microsoft.rtc.server.mcuinfrastructure.dll | 3.5.6907.206 | 1,656,720 | 30-Jun-2010 | 17:41 | x86 |
| iimfilter.exe | 3.5.6907.196 | 325,464 | 30-Jun-2010 | 17:41 | x86 |
| immcusvc.exe | 3.5.6907.196 | 448,344 | 30-Jun-2010 | 17:41 | x86 |
| immcu_s4perf.dll | 3.5.6907.205 | 42,832 | 30-Jun-2010 | 17:41 | x64 |
| inboundrouting.exe | 3.5.6907.206 | 374,624 | 30-Jun-2010 | 17:41 | x86 |
| lcmanagedtaskhandler.dll | 3.5.6907.41 | 1,062,752 | 30-Jun-2010 | 17:41 | x86 |
| mediarelaysvc.exe | 3.5.6907.37 | 231,248 | 30-Jun-2010 | 17:41 | x86 |
| microsoft.rtc.mras.dll | 3.5.6907.37 | 284,512 | 30-Jun-2010 | 17:41 | x86 |
| microsoft.rtc.qoeagent.dll | 3.5.6907.206 | 583,536 | 30-Jun-2010 | 17:41 | x86 |
| microsoft.rtc.server.mcuinfrastructure.dll | 3.5.6907.206 | 1,656,720 | 30-Jun-2010 | 17:41 | x86 |
| outboundrouting.exe | 3.5.6907.206 | 415,592 | 30-Jun-2010 | 17:41 | x86 |
| rtcarcha.dll | 3.5.6907.206 | 1,664,344 | 30-Jun-2010 | 17:41 | x64 |
| rtcmrdrv64.sys | 3.5.6907.206 | 160,600 | 30-Jun-2010 | 17:41 | x64 |
| server_rtcsrv.exe | 3.5.6907.196 | 1,027,408 | 30-Jun-2010 | 17:41 | x64 |
| sipstack.dll | 3.5.6907.196 | 2,901,336 | 30-Jun-2010 | 17:41 | x64 |
| translationservice.exe | 3.5.6907.37 | 362,336 | 30-Jun-2010 | 17:41 | x86 |
| userpinservice.exe | 3.5.6907.83 | 624,480 | 30-Jun-2010 | 17:41 | x86 |
| wrtces.dll | 3.5.6907.206 | 4,864,848 | 30-Jun-2010 | 17:41 | x64 |
For more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
For more information about the latest updates for Communications Server 2007 R2, click the following article number to view the article in the Microsoft Knowledge Base:
968802
(http://support.microsoft.com/kb/968802 /
)
Updates for Communications Server 2007 R2