The EdgeTransport.exe process crashes and then restarts on an Exchange Server 2007 server

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Article ID: 983529 - View products that this article applies to.
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SYMPTOMS

In a Microsoft Exchange Server 2007 environment, a user sends an email message that contains a recipient that uses a custom (non-SMTP) address type. This address only contains spaces. In this situation, the EdgeTransport.exe process crashes and then restarts. Additionally, you find the following events in the Application log:


Event Type: Error
Event Source: MSExchange Store Driver
Event Category: MSExchangeStoreDriver
Event ID: 1009
Description:
The store driver encountered a poison message during message submission. The submission will be stopped for event xxxx on mailbox <GUID>. Exception is System.ArgumentOutOfRangeException: The e-mail address should not be only spaces. at Microsoft.Exchange.Data.ProxyAddressBase.ValidateAddressString(String valueString) at Microsoft.Exchange.Data.ProxyAddressBase..ctor(ProxyAddressPrefix prefix, String valueString, Boolean isPrimaryAddress) at Microsoft.Exchange.Data.ProxyAddress..ctor(ProxyAddressPrefix prefix, String addressString, Boolean isPrimaryAddress) at Microsoft.Exchange.Data.InvalidProxyAddress..ctor(String proxyAddressString, ProxyAddressPrefix prefix, String address, Boolean isPrimaryAddress, ArgumentOutOfRangeException parseException) at Microsoft.Exchange.Data.ProxyAddress.Parse(String proxyAddressString, String prefixString, String addressString) at Microsoft.Exchange.Data.ProxyAddress.Parse(String prefixString, String addressString) at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemSubmitter.TryGetRoutingAddressFromAD(String address, String type, RoutingAddress& result) at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemSubmitter.TryGetRoutingAddress(String address, String type, String context, RoutingAddress& result) at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemSubmitter.TryGetRoutingAddressFromParticipant(Participant participant, String context, RoutingAddress& result) at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemSubmitter.CopyRecipientsTo(TransportMailItem mailItem) at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemSubmitter.CreateMailItem() at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemSubmitter. <Submit>b__0() at Microsoft.Exchange.MailboxTransport.StoreDriver.StorageExceptionHandler.RunUnderExceptionHandler(IMessageConverter converter, StoreDriverDelegate workerFunction) at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemSubmitter.Submit() at Microsoft.Exchange.MailboxTransport.StoreDriver.RpcSubmit.SubmitMessage2(String serverDN, Guid mailboxGuid, Guid mdbGuid, Int32 eventCounter, Byte[] entryId, Byte[] parentEntryId, String serverFqdn, Byte[] networkAddressBytes).


Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: <ID>, with parameters: E12, c-RTL-AMD64, <version>, edgetransport, M.E.Data, M.E.D.ProxyAddressBase.ValidateAddressString, System.ArgumentOutOfRangeException, <stamp>, <version>. ErrorReportingEnabled: False

CAUSE

This issue occurs because an exception is generated by the Exchange Server 2007 server when the custom address only contains spaces.

RESOLUTION

To resolve this problem, install the following update rollup:
2279665 Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 983529 - Last Review: September 9, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbfix kbexpertiseinter kbhotfixrollup kbqfe kbsurveynew KB983529

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