"redirect it to people or distribution list" rule does not work on an Exchange Server 2010 mailbox address

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Article ID: 983631 - View products that this article applies to.
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SYMPTOMS

As a Microsoft Exchange Server 2010 user, you create a "redirect it to people or distribution list" rule by using Microsoft Office Outlook. However, this rule does not work if there is no recipient in the To field or in the Cc field.

CAUSE

This problem occurs because an incorrect logic exists in Exchange Server 2010 during the redirect operation. When the outgoing email message contains no recipient in the To field or in the Cc field, Exchange Server 2010 treats the email message as a broken email message and does not redirect it.

RESOLUTION

To resolve this problem, install the following update rollup:
982639 Description of Update Rollup 4 for Exchange Server 2010

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 983631 - Last Review: June 18, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
Keywords: 
kbfix kbsurveynew kbqfe kbexpertiseinter kbhotfixrollup KB983631

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