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Article ID: 926671 - Last Review: March 15, 2007 - Revision: 2.7

Video without an audio stream does not play correctly in Windows SlideShow in Windows Vista

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SYMPTOMS

When you try to play Windows SlideShow in Windows Vista, you may experience either of the following problems:
  • You see a black screen when you use a full-screen theme.
  • You see a black placeholder where a video is supposed to play.
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CAUSE

This problem may occur if the video files do not contain an audio stream. Windows SlideShow requires that the video files contain an audio stream.
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WORKAROUND

To work around this problem, use the RIGHT ARROW key on the keyboard or on the toolbar to move to the next frame.
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APPLIES TO
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
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Keywords: 
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