The list of supported formats is incorrect in the Sound Control Panel item in Windows Vista

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SYMPTOMS

In Windows Vista, the Sound item in Control Panel includes the option to set a device format. However, the list of supported formats in the Sound item may be incorrect. This problem may occur when you use a legacy audio device that has hardware controls that can change the format of the device.

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CAUSE

This problem occurs when the driver for the legacy device is incompatible with Windows Vista.

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RESOLUTION

To resolve this problem, contact your independent hardware vendor to obtain a Windows Vista-compatible driver for your audio device.

For information about how to contact your independent hardware vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 (http://support.microsoft.com/kb/65416/ ) Hardware and software vendor contact information, A-K

60781 (http://support.microsoft.com/kb/60781/ ) Hardware and software vendor contact information, L-P

60782 (http://support.microsoft.com/kb/60782/ ) Hardware and software vendor contact information, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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