Help and Support

Article ID: 927829 - Last Review: March 15, 2007 - Revision: 1.6

The touch calibration is not aligned correctly during the mini-setup on an Ultra-Mobile PC (UMPC) when you upgrade to Windows Vista

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SYMPTOMS

When you try to upgrade the operating system to Windows Vista, the touch calibration is not aligned correctly during the mini-setup on the following Ultra-Mobile PCs (UMPC):
  • Origami T700 from Amtek
  • eo UMPC v7110 from TabletKiosk
  • SmartCaddie from PBJ Incorporated

CAUSE

This issue may occur if linearity calibration and tilt calibration are not run on the device before the operating system is upgraded to Windows Vista.

RESOLUTION

To resolve this issue, run linearity calibration and tilt calibration on the device before you upgrade the operating system to Windows Vista. For more information about how to complete linearity calibration and tilt calibration on the device, view the documentation that came with the device, or contact the manufacturer.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact the manufacturer of the device, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416  (http://support.microsoft.com/kb/65416/ ) Hardware and software vendor contact information, A-K

60781  (http://support.microsoft.com/kb/60781/ ) Hardware and software vendor contact information, L-P

60782  (http://support.microsoft.com/kb/60782/ ) Hardware and software vendor contact information, Q-Z

APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbtshoot kbexpertisebeginner kbprb KB927829

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