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The AutoPlay window does not appear when you connect a powered-up video camera to a Windows Vista-based computer

Article ID:930059
Last Review:March 15, 2007
Revision:1.3

SYMPTOMS

When you connect a powered-up video camera to a Windows Vista-based computer by using an IEEE 1394 cable or a USB cable, the AutoPlay functionality does not work. For example, you do not see an AutoPlay window that lists the available options to use with the video camera.

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WORKAROUND

To work around this problem, manually start Windows Movie Maker. You can then import video from the video camera. To start Windows Movie Maker, click Start Start button , click All Programs, and then click Windows Movie Maker. For more information about how to import video from a videotape in Windows Movie Maker, visit the following Microsoft Web site:
http://windowshelp.microsoft.com/Windows/en-US/Help/3e615a40-6f59-45fd-b1ee-8849f74acac11033.mspx (http://windowshelp.microsoft.com/Windows/en-US/Help/3e615a40-6f59-45fd-b1ee-8849f74acac11033.mspx)

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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APPLIES TO
Windows Vista Enterprise 64-bit edition
Windows Vista Home Basic 64-bit edition
Windows Vista Home Premium 64-bit edition
Windows Vista Ultimate 64-bit edition
Windows Vista Business
Windows Vista Business 64-bit edition
Windows Vista Enterprise
Windows Vista Home Basic
Windows Vista Home Premium
Windows Vista Starter
Windows Vista Ultimate

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Keywords: 
kbtshoot kbprb kbexpertisebeginner KB930059

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