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Article ID: 930203 - Last Review: March 20, 2007 - Revision: 1.2

Error message when you open the Office Assistant in Word 2002 by using Works Suite 2006 on a Windows Vista-based computer: “The Office Assistant requires Microsoft Agent 2.0 or later”

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SYMPTOMS

When you open the Office Assistant in Microsoft Word 2002 by using Microsoft Works Suite 2006 on a Windows Vista-based computer, you receive the following error message:
The Office Assistant requires Microsoft Agent 2.0 or later.
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CAUSE

This issue occurs because Word 2002 needs Microsoft Agent to run the Office Assistant. By default, Microsoft Agent is not installed on a Windows Vista-based computer.
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RESOLUTION

To resolve this issue, download and then install Microsoft Agent 2.0. To do this, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=e11bf712-7862-45ba-826d-44ae3a11836f (http://www.microsoft.com/downloads/details.aspx?FamilyID=e11bf712-7862-45ba-826d-44ae3a11836f)
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APPLIES TO
  • Microsoft Works Suite 2006
  • Windows Vista Enterprise 64-bit edition
  • Windows Vista Home Basic 64-bit edition
  • Windows Vista Home Premium 64-bit edition
  • Windows Vista Ultimate 64-bit edition
  • Windows Vista Business
  • Windows Vista Business 64-bit edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
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Keywords: 
kberrmsg kbexpertisebeginner kbtshoot kbprb KB930203
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