When you print a document that supports JIS2004 character set such as the Meiryo fonts in Windows Vista and Windows Server 2008, the document may be printed in TrueType fonts even if the printer is configured to use device fonts

View products that this article applies to.

SYMPTOMS

In Windows Vista and Windows Server 2008, when you print a document that uses the Meiryo font, the document may be printed by using a TrueType font instead of by using a device font. This problem occurs even though the following conditions are true:

The Meiryo font is specified as the alternative device font in the printer's properties dialog box.
The printer is configured to use device fonts instead of TrueType fonts.

Note Typically, you do this by selecting the Substitute with Device Font option in the TrueType Font list in the Printer Advanced Options dialog box.

This problem may also occur when you use other fonts. For example, you may experience this problem when you use the MS Gothic font or the Mincho font together with the JIS2004 specification in Microsoft Windows Server 2003 or in Microsoft Windows XP.

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CAUSE

This problem occurs because Windows Vista handles character strings as a glyph index. Therefore, when a program handles character strings, the character codes are not reported to the printer driver. Windows Vista does not use an alternative device font as the printer driver specifies.

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WORKAROUND

To work around this problem, do not use the alternative device font function in the printer driver settings to specify the font. Instead, specify the device font in the program from which you print the document.

For more information about how to set the device font for a printer, see the printer manual. Or, contact the printer manufacturer.

For information about your hardware manufacturer, visit the following Web site:

http://support.microsoft.com/gp/vendors/en-us (http://support.microsoft.com/gp/vendors/en-us)

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

In Windows Vista, the Uniscribe component handles characters as a glyph index. Uniscribe converts the characters from a glyph index to character codes. This conversion process may be unsuccessful when one glyph index is mapped to multiple character codes in the character mapping (cmap) table of a TrueType font file.

For more information about how to print in Windows Vista, visit the following Microsoft Web site:

http://windowshelp.microsoft.com/Windows/en-US/printing.mspx (http://windowshelp.microsoft.com/Windows/en-US/printing.mspx)

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