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Article ID: 931714 - Last Review: March 17, 2007 - Revision: 1.2

A Shell namespace extension may not be displayed as a Shell folder on a Windows Vista-based computer

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SYMPTOMS

After you install a Shell namespace extension on a Windows Vista-based computer, the Shell namespace extension may not be displayed as a Shell folder.

CAUSE

The registry uses several values to configure the Shell namespace extension. If the registry uses one of these values when you try to start the Shell namespace extension, the registry cannot load the value.

RESOLUTION

To resolve this problem, restart the computer. When you restart the computer, you load all the registry values for the Shell namespace extension.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Starter
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