Article ID: 933176 - Last Review: August 15, 2007 - Revision: 2.4 You cannot use an upgrade key to perform a clean installation of Windows Vista from the Windows Vista DVDOn This PageThis article is intended for a beginning to intermediate computer user.You may find it easier to follow the steps if you print this article first. Symptoms of the problemConsider the following scenario. You purchase an upgrade license and an upgrade key for Windows Vista. You start the computer from the Windows Vista DVD, and then you try to perform a clean installation of Windows Vista by using the upgrade key that you purchased. In this scenario, you are prevented from continuing the installation of Windows Vista. Note In a clean installation, you completely delete the hard disk of the computer that you are upgrading. You do not install Windows Vista directly over the previous operating system. Methods to resolve the problemMethod 1: Run the Setup program after you use the current operating system to start the computerWhen you start the computer from the Windows Vista DVD, the Setup program does not perform a check for versions of Microsoft Windows that can be upgraded to Windows Vista. To upgrade an earlier version of Windows to Windows Vista, you must use the currently installed Windows operating system to start the computer. To do this, follow these steps:
Method 2: Use a Full Product License version of Windows VistaIf the currently installed version of Windows cannot be upgraded to Windows Vista, you must purchase a Full Product License for Windows Vista. This license will let you continue the installation after you start from the Windows Vista DVD.To purchase a Full Product License, visit the following Microsoft Marketplace Web site: http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/addlicense/default.mspx
(http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/addlicense/default.mspx)
References to similar topics
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
930985
(http://support.microsoft.com/kb/930985/
)
Upgrade installation keys are blocked when you start from the Windows Vista DVD
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
932616
(http://support.microsoft.com/kb/932616/
)
Installation choices for consumer versions of Windows Vista (32-bit only)
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