Article ID: 934013 - Last Review: April 10, 2008 - Revision: 1.1 Event ID 1000 when you use the Binary protocol or the Tagged Binary Core Protocol to print from a PostScript printer on a Windows Vista-based computer: "Faulting application printdrvstress.exe"SYMPTOMS When you use the Binary protocol or the Tagged Binary Core Protocol
(TBCP) to print from a PostScript printer on a Windows Vista-based computer,
the Printer Spooler service stops responding. Or, the print application closes
with an error message. Additionally, the following event is logged
in the Application log:
Source:
Application Error Event ID: 1000 Information: Faulting application printdrvstress.exe, version 6.0.6000.16386, time stamp 0x454a010d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0x80000003, fault offset 0x00042ea8, process id 0x36c, application start time 0x01c74c0a5dea560b. CAUSEWhen the Pscript5.dll module
transfers font data to a PostScript printer, the transfer buffer size may not
be calculated correctly. The transfer buffer size depends on the size of the
font file. Therefore, the Pscript5.dll module accesses outside the transfer
buffer, and an access violation occurs in the Printer Spooler
service. RESOLUTIONTo resolve this issue, install Windows Vista Service Pack 1.
For more information, click the following article number to view the article in the Microsoft Knowledge Base: 935791
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows Vista service pack
WORKAROUNDTo work around this issue, follow these steps:
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. APPLIES TO
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