Article ID: 935263 - Last Review: October 31, 2007 - Revision: 1.1

The version information of an SMSC infrared receiver appears as garbled text or as "Not Available" when you view it in Device Manager in Windows Vista

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SYMPTOMS

When you use Device Manager to view the properties of an SMSC infrared receiver, the version information appears as garbled text. Or, "Not Available" appears instead of the version information.

This problem occurs if you install the SMSC Infrared Data Association (IrDA) driver that is on the Vista OEM Supplement DVD.

CAUSE

This problem occurs because the "[Version]" section of the Smscir.inf driver file is incomplete.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

No action is required to resolve this problem. This problem causes no loss of functionality.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Starter
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
Keywords: 
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